27 Dec
The University of Calgary
Calgary
Description
Student Accessibility Services in Student Experience and Support is currently seeking a Part-time Recurring Part-time Administrative Assistant.
Student Accessibility Services (SAS) works collaboratively with the campus community to create an accessible and supportive learning environment that enhances each student's academic development. This office provides support to approximately 2000 undergraduate and graduate students, as well as all Faculties and departments. The Administrative Assistant reports to the Director of Student Accessibility Services and works closely with the Administrative Coordinator to ensure the efficient operations of Student Accessibility Services.
This position will work two days a week (Monday & Friday) during office hours. Remote work is not possible in this role.
Summary of Key Responsibilities
- Acts as the initial point of contact and representative for Student Accessibility Services (SAS).
- Triages student and faculty inquiries and concerns and makes referrals to appropriate resources on campus.
- Responds to inquiries from students regarding registration requirements, disability funding opportunities, and the accommodation process.
- Schedules student appointments utilizing computer software including Microsoft Office (Word and Excel) and specialized disability management software programs (Clockwork)
- Provides information about documentation requirements to register for SAS services and provides accurate information regarding SAS programs and resources.
- Provides accurate and timely administrative support for the Director, Administrative Coordinator, and various members of the advising team.
- Creates and maintains student files to ensure accurate and timely provision of service.
- Ensures office equipment in general office and the Nat Christie Adaptive Technology Centre is well maintained, serviced, and fully functional.
- Create and manage active and inactive student files according to departmental and university procedures.
- Ensures confidentiality of all student records.
- Provides coverage and back-up for Administrative Coordinator during peak times and for vacation coverage.
- Maintains internal forms and information sheets and recommends changes to internal documents/forms based on user feedback.
- Updates and maintains SAS website and other departmental communication tools (ie. Student blog, welcome emails).
Qualifications / Requirements:
- Post-secondary education or combination of education and experience.
- A Certificate in Office Administration is a definite asset.
- 3 to 5 years in a university or office environment.
- Experience working in a large, dynamic team with proven personal effectiveness and productivity is required.
- Proven organizational skills, multitasking and high attention to detail required.
- Excellent interpersonal and communications skills required.
- Demonstrated commitment to exceptional, proactive student service.
- Must demonstrate ability to work in an open, busy area with frequent interruptions.
- Ability to work under pressure to meet strict and multiple timelines.
- Excellent computer skills including experience using technical advising tools (such as student information management systems like People Soft and MS Office Suite (including Word, Outlook, PowerPoint, and Excel) is required.
- Experience with the Clockwork database platform is a strong asset.
Application Deadline: January 7, 2025
We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.
This position is part of the AUPE bargaining unit, and falls under the Operational/Administrative Job Family, Phase 2.
About the University of Calgary
UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking.
It is Canada's leader in the creation of start-ups. Start something today at the University of Calgary. For more information, visit ucalgary.ca.
The University of Calgary has launched an institution-wide Indigenous Strategy committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, and is inclusive of Indigenous perspectives in all that we do.
As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning, and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society.
We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities.
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