29 Dec
Homeward Trust
Edmonton
Homeward Trust Head Office, 6 - 10242 105 ST, Edmonton, Alberta, Canada Req #41
Monday, December 16, 2024
About Us
Homeward Trust Edmonton (HTE) is a not-for-profit organization charged with ending homelessness in Edmonton. Our efforts are guided by community need and priorities as outlined in Edmonton’s Plan to Prevent and End Homelessness. We have a dynamic work environment, filled with high-energy, dedicated, and passionate people.
Homeward Trust coordinates and provides resources for local efforts to address homelessness and its devastating impacts on individuals, families, and communities. We work with agencies, neighborhoods, mainstream systems, community members,
and all orders of government in pursuit of this singular objective, grounded in the belief that we can, and will, end homelessness in Edmonton. Homeward Trust is proud our community is recognized both nationally and internationally as a leader in this work.
Our programs involve both housing (capital project funding, property management and sourcing access to new or existing units for client use) and supportive services for individuals in or seeking access to housing programs. We believe in finding housing accommodations first and then establishing the individualized supports required by the client to remain in a home.
The Training Assistant Role
The Training Assistant will play a critical role in supporting the development, coordination, and implementation of the Training Program by managing administrative tasks, scheduling and coordinating training sessions, maintaining training records, and assisting with sector-wide access to all components of the program. Reporting to the Programs Training Specialist, this position will collaborate with team members and stakeholders to enhance the training experience for all participants.
About the Training Program
At HTE, the Training Program supports the goal of ending and preventing homelessness in Edmonton by addressing the diverse training and learning needs of those in the homelessness response sector. To do this, our Training Program consists of multiple components including structured learning activities such as online and in-person training sessions, self-guided and online learning opportunities, and experiential learning.
Duties and Responsibilities
Operation and Delivering of the Training Program
1. Coordinate and schedule training sessions, manage the training calendar, and maintain waitlists for training sessions when applicable.
2. Assist in the logistics of training sessions, including booking venues, arranging necessary equipment, and preparing supplies for trainings.
3.
Manage and maintain in-house training facilities and equipment.
4. Attend training sessions as needed to provide on-site support, including setup, cleanup, and assistance with equipment.
5. Assist in the preparation and distribution of training materials, such as collecting participant feedback and additional learning resources.
6. Contribute to the creation and dissemination of additional training resources, such as assisting in creating training videos and other learning resources.
7. Assist in the upkeep, maintenance, and operation of the online training and resource management system.
Training Program Materials and Communication
1. Create, update, and disseminate information related to the Training Program for stakeholders.
2. Maintain the training inbox and provide consistent assistance to all contracted trainers and sector staff who interact with the program.
3. Regularly research and document applicable externally available training materials and resources.
Training Records and Reporting
1. Maintain and update training records and data, including invoices and contracts.
2. Compile and maintain reports on outcomes of the Training Program, feedback, and attendance.
Education and Experience
- A diploma or certification from recognized post-secondary institutions in one or more of the following is an asset: Business Administration, Administrative Support, Social Sciences, and/or other related field of study.
- A post-secondary education degree (e.g., diploma, degree, or equivalent) considered an asset.
- 1 - 2 years of experience in a training and/or administrative assistant role, preferably in the not-for-profit, housing, or human services sector.
- Previous experience with Learning Management Systems considered an asset.
- Previous experience in event planning is preferred.
Knowledge, Skills, and Abilities
- Ability to work independently and as part of a team.
- Excellent business communication and interpersonal skills, attention to detail, and strong organizational/multitasking abilities.
- Professionalism and discretion in handling sensitive information and maintaining confidentiality.
- Proficiency in office systems and computer software, including Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong interpersonal skills with the ability to build relationships with stakeholders, external partners, and a diverse range of community leaders.
- Proactive approach to problem-solving with strong decision-making capabilities.
Measures of Success
- Sector Wide Awareness and Understanding of the Program: All members of the sector are aware of each component of the Training Program, and how to access each component.
- Timeliness and Organization: Training sessions are scheduled and executed without delays or issues.
- Participant Engagement: Members of the sector can access all components of the Training Program with ease as demonstrated through high levels of engagement.
- Team Collaboration: Build strong working relationships with colleagues and other departments.
- Accuracy of Records: Training records including available resources, data on attendance, and feedback are maintained accurately and updated regularly.
Working Conditions
- Must complete a criminal record check.
- The incumbent will primarily work from our head office located in downtown Edmonton but will require the ability to travel throughout the city to conduct some duties and responsibilities.
- Primarily based in an office, with opportunities for remote work and hybrid arrangements to promote work-life balance.
This competition will close at 4:30 p.m. on January 8, 2025. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
While we evaluate all applications based on merit, we especially appreciate and recognize the unique insights that come from personal lived experiences, such as homelessness or houselessness. We are deeply committed to fostering a diverse and inclusive workplace. Applicants from marginalized groups, including but not limited to Indigenous peoples, LGBTQ2S+, women, and newcomers, are encouraged to apply.
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