29 Dec
S.i. Systems
Toronto
Int. People Operations Coordinator to provide support on people analytics, Workday, ServiceNow and Success Finder for our large financial client - 6152
Location: Downtown Toronto (Hybrid - 3x/week)
Hours: 40h/week
Contract Term: 8 months
The opportunity
The People Operations Coordinator role is an individual contributor that provides functional support in P&C, including, but not limited to employee inquiry management, operational process and procedures, policy guidance, program guidance as well as data entry in: Workday (HCM, LMS, Talent Modules), and Success Finder. The People Operations Coordinator role interacts with employees, managers, candidates and vendors at all levels of the organization. At the core,
this role is the primary contact on P&C policy and programs for Ontario Teachers’ employees and P&C team members.
Who you'll work with
As part of a diverse team, you will partner with the Shared Services, HRIS and Payroll team, along with other members within P&C teams from Talent, Talent Attraction Total Rewards, Business Partners. As a valued member of the People Operations team, you will learn from team members and provide support on people analytics, Workday, ServiceNow and Success Finder activities and tasks.
What you'll do
- Responsible for learning operational activities related to Workday, including but not limited to setting up lessons, programs, campaigns, pathways, tracking attendance, notifications, reporting, monitoring learning compliance and follow up etc.
- Maintain work instructions on processes
- Respond to ad hoc report requests and identifies opportunities to automate reporting delivery where possible
- Assist with responding to candidates, global employee/managers and P&C team members on general inquiries regarding all People & Culture policies, programs, process,
systems and initiatives.
- Assist with answering tickets within ServiceNow Case Management Tool to adhere to service level agreements
- Maintain the privacy and confidentiality of people information
- Performs and prioritizes multiple tasks under time constraints with accuracy
- Works with the team to maintain a balanced workload and service level agreements ensuring a cooperative working relationship
- Performs other duties as assigned by Senior Manager and People Operations Director and contributes to other P&C initiatives as needed
What you'll need
- Minimum post-secondary education,
- HR certificate or in progress
- Ability to manage, perform and prioritize multiple priorities under time constraints; perform detailed tasks with accuracy and minimal supervision
- Excellent communication and interpersonal skills (written and verbal)
at all levels in the organization
- Clear process focus, and organized.
- Communicates effectively both orally and in writing with employees and managers, to maintain confidentiality in daily operations
- Customer service focused.
Apply
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