01 Jan
Uniqlo Canada
Toronto
Company Overview:
Apparel that comes from the Japanese values of simplicity, quality, and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual’s style. A perfect shirt that is always being made more perfect. The simplest design hides the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, better design, and better comfort to people’s lives.
Position Overview: Reporting to UNIQLO IT Leadership,
the WMS Expert will be supporting the UNIQLO Canada both Retail and E-Commerce Warehouses located in Mississauga and Calgary. Achieving smooth and stable system operations for the warehouse is critical in achieving UNIQLO’s supply chain reform initiatives, aimed at positioning UNIQLO as an innovative retailer with strong international Digital Operations, as well as enabling our multichannel strategy. The WMS Specialist’s primary role is to ensure that incidents involving IT hardware and software in the warehouse are addressed and managed in a timely manner. This employee will be the immediate point of contact for the warehouse, particularly regarding the Fast Retailing Warehouse Management System (FRWMS). This includes management of inquiries, incidents/system trouble, coordination with off-shore 24x7 IT support, key-user training for the new function releases, data manipulation and analysis, device procurement and support, among many other things. The WMS Specialist will work closely together with the warehouse operations managers and external vendors in identifying workarounds, recovery plans, solutions, in cases where warehouse operation is affected by system issues. Additionally,
the WMS Specialist will be the overall leader/coordinator for any troubleshooting that is required with other IT systems involved in the warehouse operations such as Network, Warehouse Management System (WMS), Transportation Management System (TMS), Packing operations, RFID, E-Commerce Order Management System (OMS). The WMS Expert will work closely with vendor partners/residents who directly manage these systems.
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