05 Jan
Human Capital Department
Edmonton
Service Coordinator
Hours: 8:00 AM - 4:30 PM, Onsite
About the Role:
We're looking for an organized and customer-focused Service Coordinator to manage service appointments and ensure a smooth experience for our customers from start to finish.
What You'll Do:
• Provide exceptional customer support over the phone.
• Open, manage, and update work orders in the ERP system.
• Schedule and coordinate appointments for service technicians.
• Oversee the entire service lifecycle to ensure timely completion.
• Communicate with technicians and customers to address changes or issues.
• Maintain accurate records and documentation.
What You Bring:
• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.
• Experience with ERP systems and proficiency in basic computer applications.
• Previous experience in a similar role is an asset.
• Ability to work independently and collaborate with a team.
Why Join Us?
• Competitive pay.
• Comprehensive health and dental benefits.
• Opportunities for career growth and development.
• A supportive, collaborative work environment.
If you're a detail-oriented problem solver passionate about customer service, we'd love to hear from you. Apply now and join our team!
Job Types: Full-time, Permanent
Pay: $24.00-$28.00 per hour
Expected hours: No less than 40 per week
Work Location: In person
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