08 Jan
SSENSE
Toronto
Job Description
About the role
The Senior Data Analyst, Customer Analytics is a hands-on and highly integrated role, shaping the future of Customer Analytics capabilities within SSENSE. They deliver actionable customer insights and models to inform strategic initiatives and drive key business results. They act as a subject matter expert and a thought partner to business leaders/P&L; owners in the Customer Group while influencing strategic initiatives in collaboration with Ops and Product.
The ideal candidate possesses strong technical and analytical capabilities, along with strong business acumen and communication skills. They are relentlessly curious about how we can create long-term value for our customers and the business.
Why join us
- High visibility and high impact role supporting the delivery of the long-term customer insights strategy and roadmap;
- Develop tools and statistical and ML models to expand the customer segmentation framework;
- Design and build robust measurement plans to assess the impact of various Customer initiatives, leveraging data analysis techniques as needed (statistical modelling, causal inference, etc.);
- Delivers high-impact visualizations (e.g., dashboards) and elevates analysis and insights into key narratives;
- Elevate your analytical capabilities by leveraging modern data tools within a well-structured data platform.
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