C-579 Junior Bilingual (EN/FR) Deskside Support Analyst (1+ years) to support end-user devices, operating systems, and device imaging between the Ottawa and Kana

C-579 Junior Bilingual (EN/FR) Deskside Support Analyst (1+ years) to support end-user devices, operating systems, and device imaging between the Ottawa and Kana

Our client is seeking a Junior Bilingual (EN/FR) Deskside Support Analyst (1+ years) to support end-user devices, operating systems, and device imaging between the Ottawa and Kanata office (Onsite between Ottawa and Kanata).

Note: This job requires some travel between to Ottawa and Kanata office using your own mode of transportation.

Note: English/French bilingualism is a requirement for this role. Candidates that are not bilingual in will not be selected.

Responsibilities

- This role will be structured after our "Hub and Spoke" model where they will primarily be based onsite, but they will also support a nearby office(Kanata office) (which means some travel will be required).




- Looking for strong experience with hardware and desktop software applications with the following key responsibilities.
- Resource must have own mode of transportation to travel
- Experience providing desktop hardware and software support to users
- Experience administrating/supporting computer end-user devices in a large, complex environment supporting device hardware (e.g. PCs and Mac's, mobile devices, and peripherals), operating systems, device imaging application installation, deployment and security tools.
- Experience troubleshooting and managing file and print services
- The ability to communicate effectively and professionally including producing written technical material that is concise, grammatically correct, and structured to communicate the intended message with high efficacy.
- Strong verbal and written skills in English and French is required.

Must Have

- 1-2 years as Deskside Support Analyst
- Bilingual in English and French
- CompTIA A+ Certification or equivalent




- Diploma or Certificate within the scope of Information Technology or High School diploma combined with years of experience in a deskside support role.
- Clean driving abstract with ability to travel between the Ottawa and Kanata office.

Nice to Have

- Meeting room support experience
- Strong knowledge of Microsoft Teams and Teams Telephony would be a significant asset.

Apply

The original job offer can be found in Kit Job:
https://www.kitjob.ca/job/89910601/c-579-junior-bilingual-en-fr-deskside-support-analyst-1-years-support-end-user-devices-operating-systems-and-device-imaging-between-the-ottawa-and-kana-toronto/?utm_source=html