09 Jan
Dexterra
Mississauga
Job Description
WHAT'S THE JOB?
A Tim Hortons supervisor is responsible for a variety of tasks, including:
- Team leadership
A supervisor should be a role model who motivates their team to provide excellent service. They should also build positive relationships with their team and promote a respectful environment.
- Training
A supervisor should train team members on food safety procedures, quality, and cleanliness. They should also help identify training needs and opportunities for improvement.
- Operational tasks
A supervisor should ensure that all restaurant policies are followed, including cash policies, meal and break policies, and food safety policies.
They should also help solve operational issues and ensure that the restaurant is ready to open, close, or rush.
- Customer service
A supervisor should develop strategies to achieve customer satisfaction goals. They should also resolve customer complaints and respond to guest injuries and property damage.
- Cost control
A supervisor should help control costs by reviewing portion control, minimizing waste, and ensuring high quality food preparation. They should also manage inventory and ordering.
- A supervisor at Tim Hortons should be willing to work flexible shifts, weekend availability is must.
You’d make a great supervisor if you:
- Consider yourself a “people person,” and enjoy meeting others.
- Love working as a team and appreciate the chance to collaborate.
- Understand how to create a great customer service experience.
- Have a focus on quality and take pride in your work.
- Are comfortable with responsibilities like cash-handling and store safety.
- Can keep cool and calm in a fast-paced, energetic work environment.
- Can maintain a clean and organized workspace.
- Manage the team, run the floor.
- Have excellent communications skills.
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.