10 Jan
Toronto Transit Commission
Toronto
JOB INFORMATION
Requisition ID: 9779
Number of Vacancies: 1
Department: Procurement and Category Management (20000714) - Process Analysis & Improvement (30000554)
Salary Information: $83,192.20 - $104,013.00
Pay Scale Group: 8SA
Employment Type: Regular
Weekly Hours: 35 Off Days: Sat/Sun Shift: Day
Posted On: August 2, 2024
Last Day to Apply: August 16, 2024
Reports to: Manager - Process Analysis & Improvement
The Toronto Transit Commission (TTC) is North America's third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC's vision is to be a transit system that makes Toronto proud.
The TTC's recruitment efforts are directly aligned to its mission of providing "a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy."
Career Opportunity
Come join our team at this exciting time and apply for the Systems Analyst & Administrator position!
What You Will Do
- As a Systems Analyst and Administrator, Process Analysis & Improvement, you will be responsible for coordinating improvements, administering and configuring the department's business systems and related applications (i.e., Contract Management System (CMS), Industrial and Financial Systems (IFS), Sharepoint, eProcurement platforms (Merx & Bonfire), SAP, eTimeMachine, Focus Database etc.) and internal and external websites, financial database and Access database.
- You will develop reports and dashboards utilizing Business Intelligence applications (Microsoft Power BI, MicroStrategy, Crystal Reports, etc.) and review processes and procedures to ensure the business needs of the department are met.
- Your responsibilities will include reviewing and providing system requirements and reporting needs for the design/implementation of existing and new systems. The incumbent acts as a Subject Matter Expert for various systems related projects, and is responsible for developing business solutions, configuring applications, providing quality assurance testing and training. Responsible for authorizing and administering system security, providing training to departmental staff regarding computerized systems and applications and providing statistical analysis, summaries, KPI reporting, charts, graphs, etc.
- The incumbent will demonstrate behaviours that support diversity, inclusion,
and a respectful work and service environment that is free from discrimination and harassment and help to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC's commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC's policies. The candidate will be required to participate in the TTC Customer Service Ambassador Program.
- You may be required to work during off days/or normal working hours to resolve problems and to perform systems implementation work.
What Skills Do You Bring?
- Ability to plan, conduct and co-ordinate projects associated with the development, implementation and maintenance of information systems.
- Good judgement; well-developed analytical and problem solving skills; effective interpersonal, verbal and written communication skills.
- Ability to work independently or as part of a team.
- Ability to coordinate the efforts of others to accomplish objectives.
What Qualifications Do You Bring?
- Completion of a post-secondary college diploma or university degree in a related discipline or a combination of education, training and experience deemed to be equivalent, plus directly related work experience.
- Strong knowledge of information systems and computer technology concepts, principles and practices and their application in a business environment, ideally in a procurement setting
- Knowledge of systems and database structures such as tables, queries and experience in data manipulation.
- Knowledge of end user support functions and data security/audit principles and procedures
- Knowledge of current office automation technology, PC hardware/software and relevant applications, including Microsoft 365 suite
- Knowledge of reporting and Business Intelligence applications such as Microsoft Power BI, Microstrategy, SAP, Crystal Reports, etc.
What We Offer
- Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
- A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities.
- One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.
- A comprehensive package that covers health, dental, vision and more.
- Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training,
leadership development, and support for colleagues' well-being.
Commitment to EDI
The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community.
The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.
The TTC's policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.
We thank all applicants for their interest but advise only those selected for an interview will be contacted.
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