08 Jan
S.i. Systems
Edmonton
Our client is looking for a Senior Business Analyst with SOPS and MOPS experience to support operational transformation activities from an outsourced model to in-house
This role will require you to be onsite 3 days/week in either Calgary or Edmonton
Must Haves:
- 6+ years experience as a Business Analyst supporting transformation projects
- Experience working with a Managed Service Provider in a multi-vendor environment
- Experience writing MOPS/SOPS and documenting detailed processes
- Experience with MS Project and other standard project management tools and templates
- Experience with JIRA and other DevOps tools
Responsibilities:
- Document existing operational processes
- Updating MOPs and SOPs based on KT sessions
- Collaborate with cross functional project team members and external vendors to run and manage transformation sessions
- Assist in defining scope and deliverable with all relevant stakeholder
- Communicate with stakeholders at various level within team, portfolio, as well as senior leadership and other business and technical resources
- Support in stakeholder communication
- Support in all aspects of documentation related to processes, user guides, decision records and outstanding requirements.
- Report and escalate project specific risks/issues to Leadership and the transformation lead
- Work closely with project change resources to ensure that both technical and organizational change management is adhered too
Apply
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.