10 Jan
Hays
Toronto
Role: Quality Assurance – Fraud Management
Location: Toronto (Hybrid)
Length: Permanent
ROLE
We are seeking a highly skilled and experienced Quality Assurance Professional with functional expertise in fraud management and a strong background in both functional and automation testing. The ideal candidate will have experience testing fraud detection models, risk scoring, and model-based risk and fraud management solutions. Payments functional knowledge, particularly in e-transfers, real-time payments or ISO 20022 high-value payments, is essential. Expertise in ISO 20022, customer data profiling, and familiarity with the latest automation testing tools is needed.
Key Responsibilities:
· Conduct functional testing of fraud management solutions, including fraud detection models, risk scoring mechanisms, and case management workflows
· Design and execute automation testing strategies using the latest tools and frameworks to ensure efficient and repeatable test coverage
· Validate and assess compliance with ISO 20022 standards, particularly in payments(1)related use cases · Collaborate with development, product, and fraud management teams to define and refine test cases, ensuring coverage of business and technical requirements
· Perform data profiling tests and validate customer data pipelines to identify discrepancies and optimize fraud detection
· Test payment systems and workflows, focusing on card payments, e-transfers, and high(1)value payment scenarios
· Work closely with model development teams to validate model-based fraud management solutions, ensuring performance and accuracy
· Identify and document defects, track resolution, and provide clear feedback to stakeholders on quality metrics
· Stay up-to-date with the latest testing tools, methodologies,
and industry trends to ensure continuous improvement in QA practices
QUALIFICATIONS
Education:
Bachelor’s degree in Computer Science, Information Systems, or a related field
Experience:
- 5+ years of experience in quality assurance with a focus on functional and automation testing o Strong knowledge of fraud management systems, including fraud detection models and risk scoring
- Payments functional expertise, particularly in card payments, e-transfers, or high-value payments
- Experience with ISO 20022 standards and customer data profiling is highly desirable
- Proficiency in automation testing tools such as Selenium, Appium, TestNG, or equivalent frameworks
- Others: o Strong analytical skills with attention to detail and a commitment to quality
- Excellent communication skills to articulate findings and collaborate effectively with stakeholders Preferred
- Familiarity with fraud management tools and platforms
- Knowledge of scripting languages like Python or Java for creating automated tests
- Experience with CI/CD pipelines and integration testing tools (e.g., Jenkins, GitLab CI/CD)
- Exposure to Agile and DevOps methodologies
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