10 Jan
TD Bank
Toronto
Business Intelligence Analyst Intern/Co-op (Summer 2025)
Apply remote type Hybrid locations Toronto, Ontario time type Full time posted on Posted 2 Days Ago time left to apply End Date: January 29, 2025 (20 days left to apply) job requisition id R_1384014
Role Type: Internship/Co-op
Work Term: Summer/Term 3
Work Location: Toronto, Ontario, Canada
Hours: 35
Pay Details: $44,000 - $61,950 CAD
Job Description:
As an Intern/Co-op on our team, you will:
- Automate Reporting: Leverage PowerBI and Excel to create and automate dashboards, scorecards, and reports with a focus on extracting and delivering relevant business insights to stakeholders.
- Customer Experience Initiatives:
Support ad-hoc report requests by working with business partners to understand objectives, document requirements, identify and extract relevant data, and compile reports.
- Data analysis for Insights: Support the 'Insights Into Action' program by analyzing large customer experience data sets to identify trends and actionable insights.
- Root Cause Analysis: Investigate and conduct deep-dives into top customer experience opportunities, and create engaging presentations to define problems, highlight areas of opportunity for improvement, quantify business impacts, and influence business partners to act.
- Prioritization: Champion the voice of the customer by leveraging customer data to influence the prioritization of system enhancements and process optimization opportunities that address customer pain points.
- Communication Support: Participate in creation of program communication materials including presentation decks and monthly newsletters.
- Process Documentation: Document processes and create user guides for automated reports.
Job Requirements:
- Currently enrolled in an undergraduate degree in Finance, Data & Analytics,
Business/Commerce or related field.
- Must be enrolled in an undergraduate degree with the intent of going back to school at the start of your work term.
- A curious mind who is not afraid to take initiative to independently learn more and keep asking questions to understand the root cause of a problem.
- A passion for and demonstrated experience in creating legendary customer experiences, and making colleague work processes better.
- Excellent verbal and written communication skills with the ability to identify a problem, quantify & qualify its impact, and communicate findings to senior leaders clearly and concisely.
- Ability to work collaboratively and effectively in a team environment, with a desire to actively participate in ideation and problem-solving sessions.
- Strong proficiency with Microsoft Excel, PowerPoint,
and Power BI.
Additional Details:
- This position is a 4-month work term and will commence May 5th – August 29th, 2025.
- Applications must include a transcript, cover letter (one letter-sized page or less), and a resume (maximum of 2 pages).
- We welcome all applications; however, we will only contact qualified candidates chosen for an interview. Thank you for your interest.
- TD requires employees to reside in the country where the role is located, irrespective of remote working arrangements.
- TD is committed to providing you with the best candidate experience and internship in these unique circumstances. As such, work location and start dates are subject to change.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day,
we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world.
Our Total Rewards Package:
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.
Additional Information:
We’re delighted that you’re considering building a career with TD. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
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