11 Jan
City of Victoria
Victoria
Financial Analyst – Utility Billing Coordinator
Competition Number: 25/02
Posting Scope: Internal / External
Posted Date: January 9, 2025
Closing Date: January 30, 2025, 4:30 PM PST
Department: Finance
Posting Type: Continuous (Regular Full-Time)
Work schedule: Monday to Friday ( 35 hour work week)
Salary: $ 50.45 per hour, Pay Grade 15
Job Code: 4154
Employee Group: This is a CUPE Local 50 position
Number of Vacancies: 1
WORK FROM HOME
The successful candidate for this posting may be eligible for participation in a hybrid, work from home arrangement in alignment with the City’s Work from Home Policy.
Such arrangements are determined with each employee and subject to change based on operational needs and policy direction.
FLEX
The successful candidate for this vacancy would participate in a modified work week, earning a flex day off each bi-weekly period by working additional time each day. Modified work weeks established in accordance with the CUPE Local 50 Collective Agreement and are subject to change.
POSITION FUNCTION
Perform administrative and accounting functions relating to the utility billing system in the accounts receivable section.
KEY DUTIES
Coordinate, assign, review and participate in the work of approximately 3 full time and 1 part time staff involved in the administration of the City’s utility billing section; ensure schedules, procedures and established performance and safety standards are met; make recommendations on employee selection, promotion, discipline, and development; provide employee training and input to employee performance appraisals.
Generate monthly utility bills and annual storm drainage bills out of utility accounts receivable system; adjust utility billing accounts in response to customer enquiries, special meter readings,
changes in solid waste bins and water meters, land title and occupancy changes; maintain computerized master billing files and account records based on engineering and property tax information; complete journal vouchers as required; balance, adjust, approve and post payments; investigate bill discrepancies; edit and post manual and digital meter readings; prepare applications for temporary hydrant hookups; reconcile related general ledger accounts monthly; transfer utility arrears to property taxes. Enter and update rate changes.
Respond to enquiries and complaints from the public, staff and outside agencies regarding water, sewer or garbage billing procedures, policies and regulations; coordinate, participate and assign calls for service; prepare correspondence and reports regarding complaints,
insurance claims and overdue bills for the City Solicitor and other departments as required; enter global utility billing system changes; compile computerized statistical spreadsheets and reports; discuss programming requirements with data processing; participate in corporate committees as required.
Participate in the development and implementation of accounting policies, procedures and standards of utility receivables; assist in the planning, implementation and improvement of utility receivables systems as required.
Perform related duties where qualified.
INDEPENDENCE
Work is performed according to established procedures and is assigned by supervisor.
Work is reviewed through discussion with supervisor.
Issues such as deviations from policy and established procedure are discussed with supervisor.
WORKING CONDITIONS
Physical Effort:
Touch keying on a calculator. (often)
Sit with arms unsupported while keyboarding. (occasional)
Mental Effort:
Meet accounting and operational deadlines. (often)
Deal with complaints and negative comments. (rare)
Short periods of intense concentration while performing calculations and analysis. (often)
Visual/Auditory Effort:
Focus on a variety of source data and computer for short periods. (frequent)
Work Environment:
Office.
KEY SKILLS AND ABILITIES
Organize and prioritize the work of a section.
Understand and apply accounting techniques related to municipal accounting.
Advanced level operation of current City of Victoria financial and spreadsheet programs.
Interpret related legislation and policies.
Read and interpret engineering drawings, site plans and utility info sheets.
Communicate effectively verbally and in writing.
Maintain accurate records.
Supervise a small staff.
Establish and maintain effective working relationships.
Deal effectively with the public and outside agencies.
QUALIFICATIONS
Formal Education, Training and Occupational Certification:
High school graduation.
Third level CGA/CMA program. (3 years)
Experience:
4 years of related experience including supervisory experience.
or an equivalent combination of education and experience.
OTHER:
Maintain an up-to-date knowledge of relevant legislation and regulations.
May be requested to substitute in a more senior position.
To apply for this opportunity, you will need to create an online profile or log back into our career portal at www.victoria.ca/jobs - only online submissions will be considered. All applications must be submitted online by 4:30 pm on the closing date noted on the posting.
Please be prepared to provide proof of qualifications as outlined in your resume.
The City of Victoria is committed to integrating equity, diversity, inclusion, and accessibility into our programs, policies, spaces, and services. Our goal is to cultivate a diverse and inclusive workforce that reflects the community we serve and aim to become. Individuals who are Indigenous, racialized, immigrants, persons with disabilities, 2SLGBTQIA+, or facing any additional barriers are encouraged to apply. Accommodations will be available upon request throughout the application and selection process.
If you require assistance, please email us at [email protected].
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