Spanish Bilingual Inbound Customer Service Representative (Full Time) (CK390)

Spanish Bilingual Inbound Customer Service Representative (Full Time) (CK390)

We are actively looking for applicants based in Alberta.

This role is REMOTE. Train from home and work from home. We offer PAID TRAINING.

We have a permanent full-time opportunity and the schedule we are currently hiring for is 5 days a week with a rotational schedule between the operating hours of

Monday to Saturday between 5:00am to 8:15pm MST (7am to 10:15pm ET)

This position starts on January 28, 2025, successful candidates MUST be available to start.

Perks

Never come into the Office - train and work from home within Alberta
Benefits/Health Care Spending Account
Perkopolis Discount Program including store discounts, rental discounts, ticket discounts, travel discounts and more!




Career and Leadership Development - we are looking for top talent individuals that can grow with us!
In depth training at the start of employment with continuous development and ongoing training throughout
Rotational work schedule

Responsibilities

Assist and market products and services to new and existing customers
Assist with customer related payment solutions and account discrepancies
Document customer accounts accurately
Respect and uphold privacy and protection of customer information
Meet and exceed individual targets and performance expectations

Qualifications

Must bring your own device. The device must:
Support Windows 10 (1803 or higher)
Have at least 8BG of RAM (memory)
Have at least 500BM of free space (storage/HDD)
Minimum internet speed at least 10mbps
Webcam
Bilingual Spanish is an asset
Ability to work independently and within a team and maintain accuracy
Ability to work flexible shifts
Strong organizational and active listening skills to determine the appropriate course of action




Strong attention to detail with excellent written and verbal communication skills
Proficient computer skills
Experience in accounts receivables at various stages of overdue payments, call center or customer service environments is a plus

Compensation

Hourly rate of $15.00 plus 4% vacation pay

Join a winning team today!

We are an equal opportunity employer.

Accommodations are available upon request at any point in the selection process.

The original job offer can be found in Kit Job:
https://www.kitjob.ca/job/90034722/spanish-bilingual-inbound-customer-service-representative-full-time-ck390-edmonton/?utm_source=html