11 Jan
ClaimsPro
Dawson Creek
Build your career with ClaimsPro - Junior Adjusters/Trainees, Full-Time (Dawson Creek, BC)
Apply locations: Dawson Creek
Time type: Full time
Posted on: Posted 4 Days Ago
Company: ClaimsPro LP
Why join ClaimsPro? We are proud of our people and it shows:
1. You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories;
2. Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit;
3. You will work on industry-leading software, designed by an adjuster for adjusters;
4. You will be supported by experienced local claims support, centralized after hours support, and dictation services;
5.
Your claims load is driven by senior executives and business development staff from coast to coast;
6. You are compensated for your billable hours and other costs. Also included is a flex-benefit plan that allows you to customize the coverage that is right for you;
7. You will have excellent work-life balance;
8. Your continuous education fees are reimbursed to maintain your license;
9. Your workload is balanced to ensure you can maintain a high-quality level.
ClaimsPro is a national Independent Adjusting company that provides claims services for insurers, self-insured entities, and organizations with high financial retentions.
We are looking for a Claims Adjuster Trainee to join our team. Reporting to one of our Branch Managers, the key focus of this position is to start your career in claims and develop in a mentorship environment the skills required for the investigation, adjustment, and examination of multi-line claims at a junior level.
ClaimsPro is a technology-enabled, paperless environment and all matters are managed electronically.
The Adjuster Trainee will enter into a period of structured training to obtain the skills required to be successful in a career in claims.
The successful candidate will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key contributor to the success of the organization by providing knowledgeable, detailed, and timely service.
Key Performance Factors
This role requires someone who is well organized with a high attention to detail and who enjoys doing things in a systematic way.
Desired Competencies
- Be action/results oriented, with ability to take initiative
- Effective analytical skills including identification of cause and effect dynamics
- Have a high attention to detail and is service oriented
- Possess effective written communication skills
- Able to draw valid conclusions and effectively communicate them
- Team player who is also able to work autonomously
- Must be able to work with basic computer programs (MS Office Products are an asset)
- Be well organized and able to prioritize
Job Responsibilities
- Handling, investigation, and management of claims
- Review coverages, limitations, warranties, and requirements
- Ensure appropriate coverage is in place
- Follow guidelines and instructions
- Prepare documents and mandatory forms as required
- Manage a case load of claim matters in compliance with KPIs and SLAs
- Manage reserves, payments, and financials
- Provide a high level of customer service to all stakeholders
- Other duties as assigned
Qualifications & Experience
- Builder or construction experience is a definite asset
- Ability to obtain an adjuster's license
- Previously demonstrated ability to execute high attention to detail
- Demonstrated ability to manage changing priorities and proven organizational skills
- Demonstrated behaviors showing initiative and follow-up skills
- Demonstrated professionalism and work ethic
- Proven ability to contribute to and work well with a team environment
- All other computer applications – must have the aptitude and ability to learn as required
- Valid Driver’s license
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
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