16 Jan
Customs and Border Protection
Toronto
Summary Organizational Location: This position is with the Department of Homeland Security, within U.S.
Customs and Border Protection, Office of Field Operations, International Operations and Advisory Directorate, International Field Office, Preclearance, located in Toronto, Canada.
Responsibilities In this Mission Support Specialist position, you will become a key member of a team of homeland security professionals responsible for planning and carrying out a wide variety of mission support, administrative research, logistics, customer service and other program planning activities related to the missions and functions of CBP.
This position starts at a salary of $63,163.00 (GS-11, Step 1) to $82,108.00 (GS-11, Step 10).
Salary above excludes COLA.
Please see here for specific COLA Rates.
Typical work assignments include: Conducting detailed planning to gather and interpret information and data for complex problems, issues, and unusual circumstances.
Determining the most effective and efficient approach to meet customer requirements.
Identifying ways to improve or enhance current services and ensuring that such services meet management's business objectives.
Assessing situations that are complicated by conflicting and/or incomplete data, requiring general problem solving to isolate issues.
Analyzing the effects of changes in laws and regulations as they pertain to management services.
Requirements Conditions of Employment You must be a U.S.
Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U.S. residency for at least three of the last five years (additional details below) You may be required to pass a background investigation CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards.
Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes.
Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties.
Please review further details via the following link. DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
Learn more about E-Verify including your rights and responsibilities.
Bargaining Unit: This is a bargaining unit covered position, represented under the National Treasury Employees Unions - NTEU.
For local chapter contact information see Chapter Websites - National Treasury Employees Union - NTEU You and your dependents must pass a State Department medical examination You and your dependents must obtain a valid passport You must obtain a valid driver's license You must be able to obtain and maintain a CBP Travel Card You must attend a one to two week FACT course in VA or WV prior to deployment Qualifications Experience: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Coordinating and monitoring administrative projects related to human resources,
budget, logistics, and procurement, etc Performing assignments requiring the application of fundamental principles, concepts, techniques, and guidelines in a variety of mission support functional areas Identifying and clarifying problems to propose recommendations to a wide range of complex problems pertaining to management services Preparing narrative and data reports and analyzing data to identify trends NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.
Please see the 'Required Documents' section below for additional resume requirements.
Education Substitution: GS-11: Successful completion of a Ph.D. or an equivalent doctoral degree, or 3 full years of progressively higher-level graduate education leading to such a degree, or LL.M (if related)
from an accredited college or university, may be substituted for experience at the GS-11 grade level.
Such education must demonstrate the skills necessary to do the work.
Check with your school to determine how many credit hours comprise three years of graduate study.
If that information is not available, use 54 semester or 81 quarter hours.
Combining Experience and Education: GS-11: A combination of successfully completed college education (Ph.D. or equivalent doctoral credits, progressively higher-level graduate education leading to a doctoral degree, or LL.M., if related) AND specialized experience.
This will be calculated using your resume and official or unofficial college transcripts submitted with your application.
Experience refers to paid and unpaid experience,
including volunteer work done through National Service programs (e.g., Peace Corps, Ameri
Corps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 01/17/2025.
The Office of Personnel Management (OPM)
must authorize employment offers made to current or former political appointees.
If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Background Investigation: U.S.
Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity.
During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy),
and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.
For additional information, review the following links: Background investigation and the e-QIP process.
Residency: There is a residency requirement for all applicants not currently employed by CBP.
Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years.
If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S.
Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment.
Current and former federal employees may be required to serve or complete a probationary period.
Tour of Duty: The employee will serve a two (2) year initial tour, with an opportunity for the Employee to apply for two (2), two (2) year extensions.
As an exception to this general rule, tour duration is subject to the host country and the Department of State.
At the end of the reassignment, you will be returned to a position at the same level as this Preclearance position.
At the discretion of management, the assignment may be extended for additional periods, up to a maximum of six years.
You may be returned at any time to your former position or to a different position of equivalent grade as this Preclearance position.
Employees who have not served 4 years at a domestic duty station, subsequent to their initial overseas tour of duty, should not be considered for a second tour of duty in any foreign assignment. NOTICE: THE FOUR YEAR RETURN SERVICE PERIOD REQUIREMENT IS WAIVED FOR THIS ANNOUNCEMENT ONLY.
Applicants who have NOT completed the required 4 year return service period after an overseas tour will be considered.
Return Rights: No more than one hundred and fifty (150) calendar days before the end of tour, but not less than ninety (90) calendar days prior to the end of the initial tour, as well as the conclusion of any extensions, employees are expected to formally request, through a fully completed Notice of Intent (NOI), express intent to return to the United States.
Please refer to Article 40 Section 6 of the National Collective Bargaining Agreement for additional information with regards to Extension Request and Return Procedures.
Annual Leave Accumulation: Employees assigned to Preclearance ports may carry over 360 hours of annual leave to the next leave year (as opposed to 240 hours).
Home Leave: In addition to annual leave, you will earn five, ten, or fifteen days home leave on each two year assignment depending on your foreign post assignment and the post differential rate.
This leave is granted to you when you have your Preclearance assignment extended for another tour and is to be used between tours.
The Government pays your per diem and transportation expenses from your post of duty in a Preclearance station to your former official residence in the United States.
In addition, it also pays for the transportation expenses of your dependents who accompany you on home leave to your residence in the United States.
Education Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
You must be admissible to the country you are selected for before a final offer is issued.
Employees must select the locations of interest and review the admissibility requirements of those countries.
You must certify that if accompanied, your family members, are admissible to enter and temporarily reside in the country. A link to the admissibility requirements of each country is located at: https://cbpgov.sharepoint.com/sites/OFO/FO/pre/HR/Pre
Deprt/Pages/default.aspx You should review the below concerning inadmissibility: If you are not admissible to a specific country, your applications for that location will not be considered further.
If your fail to certify that you have reviewed the admissibility requirements of the country you are applying for, your application will not be considered further.
If you certify that you are admissible, and the Agency later learns that the you were inadmissible, your application will not be considered further, and the Agency may pursue other appropriate action, as necessary.
If you are selected and report to the country, and the Agency later learns that you were inadmissible, the Agency may curtail the assignment, and require you to return to your permanent position in the United States.
The Agency may pursue other appropriate action, as necessary.
Any additional questions for applicants on Preclearance can be sent to: [email protected] Living Quarters Allowances (not payable if claiming temporary lodging allowance): Employees receive payment of an annual tax-free quarters allowance for housing while in a Preclearance station.
This allowance is intended to cover the cost of suitable, adequate living quarters for the employee and his/her family, plus the cost of heat, light, fuel, gas, electricity, and water.
However, at some duty stations government subsidized housing is provided.
Temporary Lodging Allowance (not payable if claiming living quarters allowance): A temporary lodging allowance is a tax-free quarters allowance that is granted to you for the reasonable cost of temporary quarters, which are incurred by you and your family for a period not to exceed (1) 60 days after first arrival at a new post in a foreign area, or a period ending with the occupation of permanent quarters, if earlier; and (2) 30 days immediately preceding final departure from the post subsequent to the necessary vacating of residence quarters.
Education Allowance: Payment for most actual costs of education for each dependent are determined by the Department of State and are subject to change.
Additional Information Responsibilities for Preclearance Employees Who Are Stationed in Canada with Privately Owned Vehicles: In accordance with 3 FAM 4124, All U.S. direct-hire Americans under Chief of Mission authority must obtain appropriate provincial vehicle registration, provincial license plates, provincial driver's licenses, and local insurance if they or their family members operate a privately-owned vehicle.
Overtime: You must be readily available to work overtime on a scheduled or unscheduled basis in excess of the 40-hour work week.
This position meets the criteria defined in the Fair Labor Standards Act (FLSA) as an exempt position.
Therefore, while serving in this foreign duty location, the FLSA code will be categorized as 'Exempt'.
Exempt employees receive an overtime rate defined under Title 5 rather than that defined under FLSA.
For more information on Title 5 pay, please see the following link: http://www.opm.gov/policy-data-oversight/pay-leave/pay-administration/fact-sheets/overtime-pay-title-5/ Please view the video 'Protecting America 24/7' to learn more about CBP's Office of Field Operations.
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707.
Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission.
If you are a member of one of these groups, you may not have to compete with the public for federal jobs.
To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
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