OAV461 | Job ID 30693: Community Heritage and Outreach Coordinator

19 Jan

City of Hamilton

Beasley

19 Jan

City of Hamilton

Beasley

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

- Job ID #30693: Community Heritage and Outreach Coordinator
- Union: CUPE Local 5167
- Job Description ID #: 7715
- Close date:

Interested applicants please submit your application online at www.hamilton.ca/city-council/jobs-city by 4:00 p.m. on January 22, 2025.

- Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.

SUMMARY OF DUTIES

Reporting to the Senior Curator, Learning and Interpretation, the Community Heritage and Outreach Coordinator plans, coordinates and implements cultural and heritage interpretation activities, working as a facilitator and collaborator with community groups, volunteers, staff and members of the public on visitor engagement projects. The Community Heritage and Outreach Coordinator facilitates meaningful personal experiences and conversations with diverse audiences across HRM’s physical spaces and digital platforms. They seek to engage and inspire visitors through history, dialogue and connection by:

- building relationships with visitors and community partnerships through personal interactions,

dialogue and collaborative projects
- facilitating visitor experiences - in person, online in a variety of forms, all resulting in a personal, active, and thought-provoking heritage experience
- identify new possibilities and assessing existing offerings through a robust program of audience engagement and research.

GENERAL DUTIES

Coordinate project-based advisory committees, focus groups and consultation efforts, as well as visitor and community-based research.

Facilitate, support and engage in building a local heritage network, coordinating community heritage partnership projects.

Support the planning, design, fabrication, installation and evaluation of museum exhibitions and related programming in traditional and non-traditional museum settings, both in-person and online.

Working with a team, support outreach and event activities,

representing the museums to the community, while building and strengthening relationships with community partners and individuals.

Coordinate and collaborate on site-wide/multi-site programming (i.e. Doors Open)

Coordinate HRM community-based activations and participations in City-wide events.

Lead digital programming efforts.

Ensure that all Hamilton Civic Museums experiences - including exhibitions, events and programs are accessible and welcoming to visitors, within the context of the museum's interpretive strategy.

Support the creation and implementation of dynamic engagement strategies in collaboration with other members of staff and community partners.

Work in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.

Perform other duties as assigned which are directly related to the major responsibilities of the job.

QUALIFICATIONS

1. Previous museum or heritage programming experience related to duties listed above normally acquired through a post-secondary program in Museum Studies, Public History, or related field or a combination of education and relevant work experience.
2. Experience in planning, delivering and evaluating programs, events and outreach services for diverse audiences in a museum or similar environment.
3. Experience working with diverse community groups, preferably within the arts, culture or heritage sector.
4. Demonstrated experience leading visitor research and consultation efforts using in-person and digital means.
5. Experience coordinating complex projects with multiple community partners.
6.

Knowledge of the principles and planning of digital exhibitions and programming; experience with digital design software, audio and video production would be considered an asset.
7. Demonstrated experience in planning, designing, implementing and evaluating museum exhibitions.
8. Possesses effective and consistent interpersonal and communication skills, with the ability to speak publicly and represent the Hamilton Civic Museums in community and professional settings.
9. Ability to establish effective working relationships and provide excellent customer service.
10. Ability to visit multiple work locations in one day is required.
11. Ability to work flexible hours, inclusive of evenings, holidays and weekends.
12. Capacity to think strategically about building and sustaining relationship with organizational partners and community members.
13.

Ability to speak publicly and represent the Hamilton Civic Museums in community and professional settings.
14. Ability to work independently and manage multiple responsibilities.
15. Must possess sound knowledge of professional museum practices.

NOTE: THIS POSITION REQUIRES A VALID CLASS “G” DRIVER’S LICENCE AND PROOF THEREOF IS REQUIRED AFTER HIRE.

Disclaimer:

Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.

Terms:

The City is an equal opportunity employer that is committed to inclusive,

barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.