20 Jan
Infomatics
Ottawa
Job Title: Netcracker Configuration and Implementation SpecialistLocation: Ottawa, ONJob Overview: The Netcracker Configuration and Implementation Specialist will play a key role in the configuration, support, and implementation of Netcracker tools and solutions. The ideal candidate will have a strong technical background, hands-on experience with Netcracker software, and a proven track record in delivering successful implementations and support services.Key Responsibilities:Configuration: Configure Netcracker tools and systems to meet the specific needs of our clients, ensuring seamless integration with existing infrastructure.Implementation: Oversee the end-to-end implementation of Netcracker solutions, including planning, execution,
testing, and deployment.Support: Provide ongoing technical support and troubleshooting for Netcracker tools, addressing any issues and ensuring optimal performance.Collaboration: Work closely with cross-functional teams, including project managers, developers, and business analysts, to ensure successful delivery of Netcracker projects.Documentation: Maintain comprehensive documentation for configuration changes, implementation processes, and support procedures.Optimization: Identify and recommend improvements to enhance the functionality and efficiency of Netcracker solutions.Training: Provide training and guidance to end-users and other team members on the effective use of Netcracker tools.Qualifications:Experience: Minimum of 7+ years of hands-on experience with Netcracker tool configuration, support, and implementation.Technical Skills: Strong understanding of Netcracker systems, telecommunications software, and network management tools.Problem-Solving: Excellent troubleshooting skills with the ability to diagnose and resolve complex issues.Communication:
Strong verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders.Project Management: Experience managing or contributing to technology implementation projects, with an understanding of project lifecycle and methodologies.Education: Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or a related field. Relevant certifications are a plus.Preferred Qualifications:Experience with additional BSS/OSS systems.Knowledge of telecommunications industry standards and best practices.Familiarity with programming or scripting languages relevant to Netcracker environments.Why Join Us?Competitive salary and benefits package.Opportunity to work with cutting-edge technology in a dynamic and supportive environment.Professional growth and development opportunities.Collaborative team culture with a focus on innovation and excellence.
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