21 Jan
Toronto Blue Jays
Old Toronto
About the Program
The Toronto Blue Jays are looking for recent graduates or early-career professionals who are interested in learning from industry-leading professionals and exploring what it means to be a part of Canada’s only Major League Baseball team.
Selected individuals will become part of a diverse cohort with access to department-specific training, social activities and learning opportunities. Each participant will also be assigned a cross departmental mentor from within the organization to guide them throughout the program and the unique chance to present to the Toronto Blue Jays Leadership Team.
During this year long program, candidates will gain invaluable real-world exposure to the sports industry,
immersing themselves in the Toronto Blue Jays world right here at Rogers Centre.
The Blue Jays office is more than just workstations and computers; it's an extension of the ballpark. Here, we channel the game's energy as we strive daily to achieve our mission: to get better every day to win world series championships and celebrate with our fans across Canada.
Overview
As a member of the Fan Experience Department of the Toronto Blue Jays, this position is responsible for assisting with the planning and execution of promotions, giveaways, event activation, in-game entertainment elements, concerts and non-baseball events at Rogers Centre. This incumbent will report directly to the Sr. Manager, Concerts & Events and the Director, Promotions and will assist in continuing to elevate and improve our fan experience each season.
Responsibilities
- Assist with the planning and execution of all concerts, concert promotions, ticketed VIP package experiences, promotions, giveaways, special events, non-baseball events, specialty game-day events and activations at Rogers Centre.
- Support the Concerts & Events and Promotions departments with administrative duties such as event details, staffing deployments, ballpark set-up request forms, EMS requests, creative requests, dressing room furniture and key inventory management
- Assist the Concerts & Events and Promotions departments in managing the planning and execution of all events alongside back of house and front of house teams such as: Field Operations, Ballpark Set-up, IT, Engineering, Technical Production, Security, Ballpark Operations, Merchandise, Fan Services, and Facilities
- Provide concert & event execution support from load-in to load-out. This includes, but is not limited to; catering and dressing room set-up, in-house furniture management, marketing initiatives, venue walkthroughs, artist gifting, F&B;, parking, IT, electrician, and conversion staff requests,
credential distribution, promoter package administration, activation load-in/out, gate ingress, concourse, and egress support
- Provide theme day & giveaway execution support from load-in to execution to load-out. This includes, but is not limited to; vendor communication and movement, signage requests and deployment, prizing, credential requests and distribution, fan services, concourse management, staff training etc…
- Assist the Concerts & Events department with PT staff management and training while also supporting the Coordinator, Activation Team with administrative tasks associated with the Activation team, where applicable
- Manage Blue Jays equipment and marketing materials, ensuring inventory is up to date and identifying necessary repairs in a timely manner
- Help the Coordinator,
Giveaways & Promotions Programming with the execution of the 2025 Jr. Jays Club program including maintenance of the inbox
- Support the Coordinator, Concerts & Events with jersey requests, promoter packages and other duties as assigned
- Creatively contribute to the ideation of activations and décor of all Blue Jays promotions and events, as well as back-of-house hospitality welcomes and artist gifting initiatives for concerts
- Assist in the management of all storage and inventory of promotional products, marketing activations, and event décor both onsite and offsite
- Work with the Coordinator, Giveaways & Promotions Programming to source and manage promotional prizing for all promotions and events
- Liaise with internal departments to ensure as the venue, we are delivering to the client, while creating memorable fan experiences
Qualifications
Must be available to work all home games (evenings, weekends, and holidays) and other Rogers Centre concerts/events as .
- Post-secondary education preferred in Marketing, Events, Communications or Sport Management (or equivalent experience)
- Knowledge of the game of baseball and the Toronto Blue Jays a necessity
- Previous experience with coordinating events and programs an asset
- Exceptional written and oral communication skills
- Attention to detail, with a critical eye for quality and accuracy an asset
- Team oriented and ability to collaborate across many internal departments
- Experience in customer service and venue management an asset
- Creative, assertive, confident, and results-oriented
- Must be capable to deliver in a fast-paced environment
- Must be able to sustain long physical days
WHAT WE CAN OFFER YOU:
- Commitment to our team - we want you to succeed!
- Ongoing, hands-on training to help you develop your skills
- Excellent employee discount to use towards Jays gear
- A unique employment experience working for the only MLB team in Canada
Blue Jays has a strong commitment to diversity, accessibility and inclusion. Everyone who applies for a job will be considered. We encourage individuals from underrepresented groups to apply and join us in shaping the future of our club. Together, we will build a team that reflects the richness of the game and the communities that we represent.
Throughout the recruitment process,
we are dedicated to working with candidates who have accessibility needs to ensure they have the necessary support to perform at their best. Questions regarding accessibility throughout the recruitment process can be directed to [email protected].
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