21 Jan
Mutual Fire Insurance
Langley
About UsThe Mutual Fire Insurance Company of British Columbia is looking for a Claims Coordinator to join our team. Founded in 1902, Mutual Fire Insurance was the first mutual insurance company headquartered in British Columbia. Today, the company provides solutions for farm, commercial, and home insurance needs from British Columbia to Ontario. Mutual Fire Insurance is committed to making people a priority by creating membership initiatives, investing in technology, and supporting community projects.Mutual Fire Insurance's subsidiary, Four Points Insurance provides innovative insurance solutions for small to medium-sized businesses in suburban and rural areas.
Four Points Insurance was formed in 2022 to support small businesses through the many adjustments they must face now, and in the future. Built with a passion for customer service and risk management, Four Points Insurance offers business owners a suite of commercial packages insurance options.In late 2021, Mutual Fire Insurance created two employee driven committees, an ESG Committee and a Purpose Committee. Today these committees are creating the framework and policy for Mutual Fire Insurance to work towards sustainability within our communities, while also ensuring environmental, social, and governance mandates are accomplished.The OpportunityThe claim coordinator’s role is a permanent full-time position. ResponsibilitiesManage and oversee the administrative aspects of the claims departmentIssue payments including electronic payments Complete spatial key and CAIT-IQ reporting when requiredComplete monthly claims bordereau requirementsComplete claim reports and surveys as required Maintain adjuster and vendor listsProvide notification regarding large losses and co-ordinate large loss reviewsMaintain concise file documentation through SharePoint, ISI,
and other claims systemsMeet company service standards in a prompt and efficient manner within corporate timeframesProvide support to VP Claims, fellow coordinator, examiners, field adjuster and other departments as directed Other duties as required Here’s what you bringHigh School Diploma3-5 years administrative experience 2 plus years related experience in the insurance industry Expert knowledge of MS OfficeAnalytical outlook, detail oriented and exceptional problem-solving abilityPositive solution-oriented attitudeHigh level of customer service with excellent oral and written communication skillsTeam oriented and willing to participate in team discussionsKeen interest in furthering personal and professional skills and knowledgeInterpersonal skills with the ability to stay focused and maintain confidentialityStrong team player with excellent time management skillsWhat we offerCompetitive salaryComprehensive employee benefit packageFlexible work environment, opportunity to work remotely with limited office attendanceWork-life balance Continuing education opportunitiesWe thank all applicants for their interest, however only candidates under consideration will be contacted.
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