24 Jan
YWCA Toronto
Old Toronto
Employment Type: Full-Time, Permanent
Work Hours: 35 hours per week (Per Management Hours of Work Policy)
Salary: $69,482-$81,333 annually (M9), plus comprehensive benefits
Location: 80 Woodlawn Avenue East, Toronto, ONApplication Deadline: Monday, February 3, 2025
JOIN OUR TEAM
YWCA Toronto strives to uphold anti-discrimination practices and anti-oppression principles to ensure that the rights of all individuals are respected and protected. We work to promote a climate that is welcoming of all women and individuals who identify as trans, intersex, non-binary, agender, and/or Two-Spirit. We encourage applications from women and gender diverse people from all races, ethnic origins, religions, abilities and sexual orientations.
The Manager of Housing Support Program – Woodlawn and Housing Help is responsible for housing support programs in YWCA Toronto’s permanent housing portfolio at Woodlawn Residence including the Housing Help program. This position includes the development, planning, implementation and evaluation of tenant education, community development, support programs and clinical consultation for teams in accordance with the mission of YWCA Toronto, the needs of tenants and our funders. This middle management position is responsible for contributing to the overall management of the Association.
ABOUT YWCA TORONTO – HOUSING SUPPORT PROGRAM
YWCA Toronto Housing Support Program offers a range of housing options for women, women led households and gender diverse people, including permanent and supportive housing at a variety of YWCA owned and operated locations. Individual and group support assists tenants to identify and build the skills required to the address the barriers they experience in their lives and to maintain their housing.
Barriers tenants and their children experience include mental health and/ or addictions, poverty and experiences of violence. Supports are intended to assist women and gender diverse people to build the skills required to participate in their community both inside and outside of the building and if they are able and ready, to move to housing without supports.
KEY RESPONSIBILITIES
- Ensures capacity building/training for teams, covering a range of topics and skills, including workshops and training days coordinated with managers with an emphasis on application and integration of knowledge;
- Supports teams in their work with participants who experience complex mental health/trauma and provide consultation from a trauma informed, anti-oppression framework;
- Works co-operatively with other administrative and program managers in the Shelter,
Permanent Housing and Property Services Departments to ensure consistency in program delivery and approach;
- Ensures the policies and procedures for selection of tenants adhere to the guidelines as provided by legislation and funding bodies;
- Provides a leadership role in the development and implementation of community development objectives;
- Prepares and monitors operating budgets for YWCA Toronto’s permanent housing and tenant support programs in consultation with the Director of Shelter and Clinical Services;
- Ensures that fiscal goals are met and prepares contingency plans, when required;
- Directs and actively negotiates all new government purchase of service agreements and community partnerships in consultation with the Director;
- Prepares budgets and reports for submission to funders.
QUALIFICATIONS
- Advanced knowledge of concepts and theories of social work, group work and counselling normally acquired through the completion of a graduate degree in Social Work, Community Development or other relevant field (Cases for equivalency will be considered);
- Three to five years’ experience delivering clinical case work consultation, and directly related housing experience;
- Highly developed understanding of community development practices and knowledge of community resources are required;
- Ability to understand and interpret legislation that includes the Residential Tenancy Act, Housing Services Act (HSA), Mental Health Act, and the Ontario Human Rights Code, as well as government policies related to alternative housing management is necessary;
- A valid driver’s license and access to a vehicle is required;
- Knowledge of financial and human resource management required as well as previous work in a culturally diverse, unionized environment;
- Excellent written and oral communication skills are essential, including conflict resolution, crisis intervention/prevention, counselling, and coaching;
- Demonstrated leadership skills in problem solving and organizational and time management;
- A thorough knowledge of women's services and access and equity issues is required;
- Ability to produce and generate reports using current computer applications e.g. EMHware, Windows 10 Professional, Office Professional, GP Dynamics, information databases.
WHAT WE OFFER:
- Comprehensive Medical, Vision, and Dental Coverage
- Life Insurance and Long-Term Disability Benefit
- Registered Pension Plan: Employer’s contribution of 5.75%
- Time off: Starts with 20 Vacation Days, 1.5 Days Per Month Sick Leave, 12 Paid Holidays,
Health Promotional Days and 4 Float Days
- Other Benefits: Child Care Benefits, Maternity/Parental Leave Supplementary Employment Benefits, Educational/Sabbatical Leave, and Financial Assistance for Professional Development
Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is not within the Bargaining Unit. Please indicate on your cover letter if you are an internal candidate. For internal applicants, this position is not secondable.
Posting date: January 23, 2025
YWCA Toronto transforms lives. As the city’s largest multi-service women’s organization, we help women and gender diverse people escape violence, move out of poverty and access safe, affordable housing.
We work tenaciously to break down barriers that hold women and gender diverse people back from achieving equality.
Vaccination Policy: In accordance with YWCA Toronto’s COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health
Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring.
YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender diverse people of all races, ethnic origins, religions, abilities and sexual orientations.
YWCA Toronto provides accommodation during all parts of the hiring process, upon request,
to applicants with disabilities. If contacted, please advise us if you require any accommodation. While we thank all candidates for their interest, only those selected for an interview will be contacted.
YWCA Toronto is a Scent-Sensitive Workplace.
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