26 Jan
Canadian Fiber Optics
Northeast Calgary
NETWORK ENGINEER
About the Company
Canadian Fiber Optics (CFOC) and Norther Lights Fiber is committed to bridging the digital divide: we bring best-in-class broadband internet to rural and underserved markets. We are built on a foundation of Courage, Curiosity, Compassion and Humility. And the truth is… we love what we do! Bringing communities together is a powerful thing, and we are proud of the impact we make in the lives of our customers
Position Overview:
Based in Calgary and reporting to Manager of ISP Network, Network Engineer will be responsible for designing, dimensioning, building, and testing the core network infrastructure used for service delivery to our residential and business customers.
The incumbent in this position is expected to be a Subject Matter Expert (SME) with a thorough understanding of the latest industry trends and best practices related to the network components.
The incumbent is expected to have thorough understanding and knowledge of:
- Advance routing and switching protocols (BGP, OSPF, MPLS etc.).
- Design, implementation, troubleshooting and capacity planning for Core IP and Optical Transport Networks (OTN).
Key Responsibilities:
Network Planning
· Perform efficient IP and Transport network utilization monitoring for timely expansion planning.
· Propose timely network expansion to address capacity growth.
· Work closely with carriers and transit providers to address capacity augmentation as needed.
Technology and Network Evolution
· Lead the design and implementation activities for WAN (IP and Fiber) projects.
· Perform product evaluations and proof of concept testing for new product introduction.
· Prepare and maintain network level architecture documentation (diagrams, processes, and procedures).
· Stay informed of current and upcoming technologies to appropriately support organizational needs.
Business Continuity Planning (BCP)
· Work closely with the leadership for developing, maintaining, and implementing network disaster recovery strategies including risk assessment for the network infrastructure.
· Analyze and document existing single point of failures in the network and build redundancies to overcome that limitation.
· Work closely with the leadership and Network Analysts for implementation of business continuity and disaster recovery plans.
· Test documented business continuity strategies and plans.
Business Development Support
· Keep in touch with market for services offered and identify creative or otherwise business opportunities to management.
· Help create technical solutions to business problems or challenges related to the service delivery.
· Help reduce costs related to the service delivery in order to stay competitive.
Network Security and Configuration Management
· Maintain and manage ISP network firewall to ensure that the network is well protected.
· Ensure all required software upgrades are applied to the network components timely after proper testing and documentation.
· Maintain a current knowledge of security issues in network areas and cascade this information to others.
· Ensure network security best practices are in place for core network infrastructure.
· Define configuration templates to ensure uniformity of device configuration.
· Ensure appropriate version control/backups exist for the network device configurations.
Documentation and Monitoring
· Maintain documentation that is updated regularly and stored centrally for easy access.
It should include network documents (diagrams, processes, as-builts etc.) and requisite information necessary to rebuild services when needed.
· Ensure that the network systems have automated monitoring that is capable of identifying problems as proactively as feasible.
· Escalate all network and service issues to management and/or vendors appropriately.
Service Delivery
· Lead the implementation for the delivery of complex network projects.
· Work closely with vendors and use appropriate escalation to assist with timely network troubleshooting when needed.
· Perform network audits to review and improve configuration using industry’s best practices.
Planning and Change Management
· Identify and recommend changes to improve network performance, security, and reliability.
· Plan and coordinate all changes to network systems and services according to established change management procedures.
· Prepare required documentation (MOP, Test Plan, Reason for Change, Post change updates etc.) as needed.
· Responsible for timely service delivery and availability.
· Review and coordinate on approved change requests submitted by other departments.
· Coordinate with internal stakeholders on changes that impact multiple departments/groups.
Qualifications:
· 5 years’ experience with an ISP or MSO Environment and experience with IP Networking, IP routing and OTN
· Equivalent to completion of a bachelor’s degree from an accredited college or university with major coursework in computer science, information systems or a closely related field.
· Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all the required education.
· Industry standard Cisco/Juniper certifications (preferably on the service provider side)
Ø JNCIA-Junos, JNCIS-SP, JNCIP-SP
Ø CCNP, SPRI, SPVI
· Excellent understanding of the technical fundamentals of the internet and IP Protocols including but not limited to:
· Ethernet, VLANs, Spanning Tree, LACP, MLAG
· IPv4, IPv6, ICMP, ICMPv6, TCP, UDP
· OSPF, EGP, BGP, IGRP, RIP, ISIS, VRF, MPLS, VPLS
· IP Multicast – SSM, IGMPv3, PIMv2
· VXLAN Bridging and Routing, MPLS VLL
· DHCP, DNS, TFTP, SNMP
· Good understanding and knowledge of last mile access technologies (XGSPON, GPON etc.)
· Good understanding of fiber transport technologies (WDM, Coherent optics etc.)
· Excellent knowledge of routing, switching, voice media gateways,
SIP/TDM trunking etc.
· Excellent knowledge of MS-Visio, Lucid Chart, or other diagram software/solution
· Excellent knowledge of scripting language for task automation (PHP, Perl, Python etc.)
· Knowledge of Linux and general Linux support issues.
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