26 Jan
Haventree Bank
Old Toronto
Haventree Bank is a private Canadian Schedule 1 bank specializing in alternative mortgage programs and insured GIC deposits. We help hardworking Canadians from coast-to-coast achieve homeownership by offering flexible mortgage solutions. Our insured GIC deposits offer competitive rates and are available through a variety of wealth management platforms.
About Haventree Bank
Headquartered in Toronto, Ontario, Haventree Bank (Haventree) is a mission driven alternative mortgage lender. The name Haventree is representative of the bank’s mission to help its customers find a place of refuge and to lay down new roots for the future.
Haventree exists to be a catalyst of financial security and upward mobility for Canadians who are underserved by the traditional financial system.
Position Summary:
As Product Manager (Lending Products) at Haventree Bank, you will be at the forefront of transforming our lending products for broker and client engagement focusing on optimizing end-to-end journey (ecosystem). You will play a pivotal role in identifying growth opportunities within our mortgage product portfolio while increasing operational efficiency. This ideal candidate will possess lending product management background, strong technical acumen, and a track record of launching complex, scalable products.
Major Duties & Responsibilities:
This position will influence and contribute to Haventree Bank’s strategic plan that supports the organization’s growth and profitability.
Product Strategy & Development
- Support the development of product strategy and roadmap for our mortgage lending portfolio
- Conduct market and competitor research to identify trends and opportunities
- Ensure alignment of product and business loyalty offerings with the bank's strategic objectives
Product Development & Innovation
- Support the full end-to-end product lifecycle from concept to launch, including ideation, development, testing, and iteration
- Identity and execute on opportunities to modernize our loan origination and retention product ecosystem including our Loan Origination System, broker portal, and loyalty systems for enhanced user experience and higher operational efficiency
- Lead the charge on internal and market research, business case development and “build vs buy” decisions, business requirements development as well contributing with engineering team on prioritizing product backlog and testing
- Collaborate with cross-functional team (e.g., Engineering, Risk, Operations, Compliance and Vendors) to deliver an integrated, seamless, and efficient lending product experience that differentiates our offerings in the market
- Ensure product compliance with applicable regulations
Product Management
- Deliver actionable business intelligence to support strategic decision and business management, including defining KPIs, reporting on product performance to senior leadership, and analyzing key performance drivers
- Develop and implement marketing strategies and product launch plans
- Continuously identify opportunities to improve product features and user experience, increase operational efficiency, and optimize profitability
- Assume additional responsibilities as needed to drive strategic growth of the organization, while effectively mitigating risk
Stakeholder Management
- Lead the discussions and facilitate requirements gathering with senior leadership to optimize end-to-end lending journey while crafting compelling business cases to support strategy initiatives
- Collaborate with internal teams (e.g., Operations, Compliance, Legal, Sales, Marketing) to drive successful product development and portfolio growth
- Engage with external partners and vendors to integrate cutting-edge technologies and solutions into our mortgage products
Qualifications & Experience
Degrees, Diplomas & Certifications:
- Bachelor (or higher) degree in Business, Finance, Computer Science, or related field
Years and Range of Experience Required to Perform the Job:
- 5+ years of experience in product management
- Exposure to developing and launching scalable financial or digital products
- Strong technical background with ability to produce detailed-oriented requirements, contribute on technical concept discussions, architecture and APIs that enable the team to ship high quality features
- Good understanding of mortgage lending systems and processes, lending products and regulatory requirements is a definite plus
- Excellent data analytics and strategic thinking abilities, with a focus on data-driven decision-making; proficiency in Excel, SQL knowledge is an asset
- Experience in writing business requirement, user stories, and testing; advanced in Miro, Confluence, Jira is a plus
- Client-first obsession, dedication, and a “get it done” attitude is mandatory
- Able to think laterally and find innovative solutions to support strategy
- Problem solvers with strong product intuition and ability to find solutions to complex business problems
- Exceptional verbal and written communication skills - ability to present sophisticated business and technical concepts to a broad range of technical and non-technical staff,
tailoring messages and stories to the appropriate audience
- Able to influence and collaborate with partners with diverse points of view - build consensus at different levels in the organisation as well as to establish credibility with a broad set of partners
- Strong interpersonal abilities, excellent teammate, self-directed and resourceful
- Comfortable working in dynamic environment with the ability to navigate ambiguity and adapt to changing priorities
While we thank everyone for their interest in Haventree Bank, please note that only candidates selected for an interview will be contacted. Haventree Bank is committed to providing accommodation when needed. If you require an accommodation, we will work with you to meet your needs.
1. As a job candidate, our recruitment process includes collecting personal information.
Please click the link here to review our Privacy Policy. Privacy Statement | Haventree Bank
2. Stay in touch with us, if this position is not the right one for you – please click on this link for other roles at Careers | Haventree Bank or follow us on LinkedIn at www.linkedin.com/company/haventree-bank/
3. Haventree Bank embraces equal opportunity, diversity, and inclusion. Please let us know if you require any accommodations during the recruitment and selection process by contacting [email protected]
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