27 Jan
1-800-GOT-JUNK?
Toronto
At BUOY6 we’re dedicated to leveraging data and innovative solutions to drive exceptional business outcomes. We seek a dynamic, forward-thinking Director of Product & Innovation to join our Toronto leadership team and spearhead initiatives that transform data into actionable insights and solutions.
About Us:
BUOY6 is a Toronto-based business management company with a large portfolio of 1-800-GOT-JUNK? franchises across North America. The 1-800-GOT-JUNK? mission is to help our customers overcome their junk removal obstacles and to provide our employees with a pathway to career growth and even business ownership. We are “All About the People” and pride ourselves on having a positive company culture.
We are driven to find the best candidate who can continue to move our company forward.
The Opportunity:
As the Director of Product & Innovation, you will lead efforts to enhance data utilization across BUOY6 franchises, improve accountability, and drive business outcomes. Reporting directly to the COO, you will identify, prioritize, and develop innovative solutions, manage product implementation, and foster collaboration with internal teams and external partners.
Location: Toronto Office
Key Responsibilities:
Leadership & Culture:
- Serve as BUOY6’s leader for data-driven initiatives to enhance business outcomes.
- Build strong relationships with franchise teams, corporate teams, and external partners to identify trends and drive results.
- Represent data and product initiatives in group calls, team summits, and cultural events.
- Where possible, prioritize attending team outings & cultural events
Product Management:
- Collaborate with the COO to define product vision, strategy, and roadmap.
- Conduct user research to understand franchise needs and design solutions that meet their goals.
- Create detailed scope documents, wireframes, and sprint charters for product development.
- Oversee the building of products, both independently, and collaboratively with third-party software developers.
- Products may refer to traditional software products, built in partnership with software development partners, and may refer to Google Sheets-based products that are both scoped and built by the Director, Product & Innovation
- Maintain ongoing relationships with other key product professionals at 1-800-GOT-JUNK? (eg O2E, DBA) to understand partner products and how they can best be implemented to the interests of BUOY6
Implementation:
- Lead the full implementation process, from planning to adoption.
- Maintain ongoing implementation planning with COO, including which product, who to implement, in what order,
implementation to happen virtually or in person
- Develop training materials (video tutorials, manuals) and monitor KPIs to ensure successful implementation.
- Provide ongoing technical support for products and tools, leveraging part-time associate analysts where possible
Data Analysis:
- Serve as the subject matter expert on data sources (Tableau, Salesforce, REP files).
- Advocate for improved data sourcing and provide actionable insights through data analysis.
- Support the COO with one-off reports or scalable data solutions.
Success Metrics:
- Deliver products that meet scope, produce accurate outputs, and ensure reliable performance.
- Adhere to product roadmaps with clear timelines and proactive communication regarding delays.
- Achieve adoption targets with detailed ramp plans for 100% implementation.
- Demonstrate measurable improvements to business KPIs where applicable.
Qualifications:
- Proven experience in product management, data analysis, or innovation roles.
- Strong leadership and communication skills with the ability to influence stakeholders.
- Familiarity with tools like Tableau, Salesforce, and Google Sheets.
- Experience in creating and implementing training materials.
- Ability to travel (20–30%) for field visits, team events, and business support.
Why Join Us?
At BUOY6, you’ll play a pivotal role in shaping the future of our franchises by driving innovation and data excellence. You’ll collaborate with a passionate team and have the opportunity to make a tangible impact on business outcomes.
Application
We are proud to be the leaders of our industry, and we recognize that every member of our team is a vital contributor to our success.
We offer competitive compensation, commensurate with your skills and experience, and a comprehensive benefits package. We invite qualified candidates to apply today.
We are an equal-opportunity employer and welcome all qualified candidates to apply. Only those selected for consideration will be contacted. Thank you for your interest in 1-800-GOT-JUNK?
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