(LS-195) - Digital Product Manager

(LS-195) - Digital Product Manager

Digital Product ManagerApex Systems is a global IT services provider, and our staffing practice has an opening for a Digital Product Manager with experience in customer acquisition, increasing sales, and digital product management to support enterprise-wide initiatives at our client, a major retailer.Client: Major RetailerHybrid Model: 4 days per week on siteLocation: TorontoDuration of Contract/Perm: 6 months, possibility of extension Role Overview:The Digital Product Manager is responsible for the customer acquisition funnel including the digital acquisition experience, applications, onboarding and initial activation.This role will support the planning and lead the delivery of key platform functionality such as new features, enhancements,



architectural development, and reporting & analytics, that deliver value across Digital, Call Center & Pavilion channels.As one of the key leaders in product development, you will work with the technical & non-technical partners to represent the voice of the customer and the vision of the product throughout the product development process and present these as user stories to the engineering team.The Digital Product Manager will bring leadership, coordination, and organizational skills to maintain a steady release plan.Key Responsibilities:Support the maintenance of the product backlog ensuring that it’s prioritized and continuously remove customer friction and drive business value.Lead the end-to-end customer experience for growth and sales journeys with the Sr. Digital Product ManagerLead product discovery with design, working through sophisticated problems to generate ideas and solutionsPartner with colleagues across all levels of the organization to identify business challenges and gain alignment on the roadmapActively seek customer feedback,



behaviors and analytics.Run and own customer research, market analysis and competitive analysis to build truly customer first solutionsActive participant in scrum ceremonies such as refinement, story pointing, sprint planning and demos.Define and implement a Minimum Viable Product (MVP) balancing between the digital strategy, execution of new features, and continuous optimization.Be accountable for driving key metrics forward for the growth and sales outcomeHandle multiple and sometimes conflicting timelines. Qualifications:Minimum of 3-5 years of digital product management and with a focus on customer acquisition and increasing salesExperience with agile/scrum software development methodology.Proficient with analytics tools (Adobe, Google Analytics), agile project management tools (Jira and/or Miro)



and remote user testing.Experience in experimentation and A/B testingUniversity degree, preferably in Business or Engineering Soft Skills:Excellent problem solver with the ability to generate ideas and make solution recommendations.Flexibility to partner with collaborators across all levels within and outside the organization.Able to dive into a problem area to pull insights and generate creative solutions.Proficient presentation, analytical and problem-solving skills.Ability to work independently and as part of a dynamic group.

The original job offer can be found in Kit Job:
https://www.kitjob.ca/job/90427546/ls-195-digital-product-manager-toronto/?utm_source=html