[HQU-652] - Director, Net Zero Home Labelling Program

[HQU-652] - Director, Net Zero Home Labelling Program

CHBA’s national office is seeking a dynamic leader for its Net Zero Home Labelling Program. Reporting to the Senior Director, Net Zero Housing, the Director, Net Zero Home Labelling Program (NZHLP) will be responsible for managing the overall operations of the voluntary program that distinguishes and recognizes Net Zero and Net Zero Ready Homes and the participating builders/renovators, focused on energy efficiency and soon also emissions reductions and resilience. The Director will lead the ongoing efforts to maintain and update the Technical & Administrative Requirements (with support from the Technical Manager), as well as Educational initiatives, and Marketing & Communications initiatives (with support from the communications team).



The Director will enhance existing and build new strategic relationships with key stakeholders from across Canada to understand their needs and will participate in purposeful engagement activities to support the growth and ongoing success of the NZHLP. If you’re a leader with program management experience that enjoys variety and a great mix of established processes as well as the opportunity to implement new and evolving solutions, this position is for you! Learn more at chba.ca/about-the-net-zero-home-labelling-program.KEY RESPONSIBILITIESDevelop and deliver an annual Operations Plan, outlining the steps and actions that must be taken to achieve the goals and objectives of the 3-year strategic plan.Financial/BudgetCollaborate with Net Zero staff to set annual budget goals focused on strategic growth to support the evolving needs of the program, including revenue from training, and expenses for marketing.Identify, flag, and analyze potential financial and budgetary risks,



including the legal and contingency funds.Develop and maintain financial processes and an accurate record-keeping system.Review budget quarterly to ensure expenses and revenue goals are on track.Technical & Administrative RequirementsOptimize, manage and continue to develop the participant and home qualification processes including training administration, annual registrations, invoicing, and database updates.Work with the Technical Manager to utilize the Net Zero Technical Committee (TC) for their insight and guidance for the ongoing refinement of the Net Zero Home Labelling Program Requirements.Oversee all management aspects related to Qualified Net Zero Service Organizations and Energy Advisors.Educational InitiativesLead and implement a continuous improvement process, identifying evolving educational, training, and capacity development needs,



and design and develop program evaluation activities including data collection to measure the success and impact of initiatives, ensuring efforts are effective.Deploy strategies for the optimal use of existing information resources, including the lessons learned/results from CHBA Net Zero Applied Research, Development and Demonstration (RD&D;) projects, the CHBA Manuals, Natural Resources Canada’s LEEP Guides, CHBA webinars, and other tools to ensure the broader market capitalizes on our continuous learning efforts. Identify where new resources/materials/tools are needed and facilitate their development and implementation.Manage the delivery and all activities that support the broader uptake of the NZHLP training courses via our Absorb Learning Management System (LMS), including ongoing content updates, and the design and development of new content to mobilize the knowledge and practices developed through the industry leaders,



supporting market preparedness for the cost-effective implementation and compliance of the highest feasible tiered energy codes, including the operational and embodied emissions planned for the 2025 and 2030 codes, and resilience best practice guidelines/standards in collaboration with the technical team.Oversee relations with capacity development stakeholders including the Qualified Net Zero Service Organizations and Trainers, our network of local and provincial HBAs, and other key stakeholders.Champion the execution of the new Net Zero solutions video catalogue and leverage it as an educational resource for program participants, enabling builders/renovators to reduce their time and risk identifying, exploring,



and adopting innovations.Marketing & Communications InitiativesDevelop and deliver a strategic marketing and communications plan in collaboration with the communications team to ensure marketing and communication efforts align with the NZHLP objectives of promoting both the program participants and the labelled homes.Oversee all program marketing and communications collateral including the website, brochures, blog posts, and social media in cooperation with the Net Zero and communications teams.Ensure language used in all program materials limits the potential risk for liability to CHBA.Manage Trademark finalization and maintenance.Deliver presentations on the status of the program at conferences, workshops, and meetings to various stakeholders as needed.ABOUT YOU, THE CANDIDATEEducationPost-Secondary Diploma/Degree in a related field,



such as Business Administration.Various educational backgrounds will be considered – let us know how your background suits this position!Experience10+ years of recent related practical work experience in a program management role, including engaging multiple and various internal and external key stakeholders, designing and delivering online/asynchronous adult educational and capacity building initiatives, and industry marketing and communications efforts.Note: Combinations of equivalent or other related education and experience may be considered.KnowledgeStrong knowledge and understanding of program administration and management best practices.Strong knowledge and understanding of adult education, e-learning systems and content development.Strong knowledge and understanding of program marketing and communications best practices.Understanding of the residential construction industry, its workflows, processes,



and key stakeholders.Understanding of residential voluntary home labelling programs.Understanding of energy efficiency, GHG emissions reductions, and resilience programming in the residential construction industry.Asset: Knowledge of industry association and not-for-profit operations.Asset: Knowledge of Lean & Continuous Improvement practices.Note: Assets throughout this document are not an essential qualification for the role but would be beneficial if the candidate has them.Skills and AbilitiesCompetency with Microsoft Office including MS Teams, Outlook, Word, PowerPoint, Excel, and Access.High competence in program management, with the ability to develop and manage budgets,



correcting for variances as needed.Excellent written and verbal communication and presentation skills; confident in leading meetings and communicating ideas in a professional and friendly manner.Detail oriented with demonstrated organizational and time management skills, having the ability to prioritize and keep track of multiple competing projects and deadlines, able to follow through and complete tasks with high-quality output.Demonstrated customer support and problem-solving skills, able to answer questions, handle complaints, and follow up with customers.Asset: Experience with Monday.com or other customer relationship management (CRM) tools.Asset: Experience with Absorb Learning Management System (LMS) or similar systems.Asset: Bilingual in English and French.Team FitA confident go-getter with strong professional interpersonal skills who enjoys proactively engaging with both internal and external stakeholders and has the ability to develop strong working relationships to facilitate cooperation with multi-disciplinary teams.Self-starter who thrives in an environment where they can be equally successful working independently as well as collaboratively in a team environment.Ability to exercise tact, confidentiality, and diplomacy in different settings.Team player, keen to be part of a high-performing team.Enthusiastic desire to contribute to the overall success of CHBA.Asset: Passionate about helping the industry work towards affordable and resilient Net Zero Homes.Hours of workThe hours of work are from 9:00 am to 5:00 pm, Monday to Friday, though some flexibility is available. CHBA also has hybrid work policy, with a combination of work-from-the-office (currently Tuesdays and Wednesdays, and other days if/as required) and work-from-home days. There may be a requirement to travel within Canada to attend meetings. The incumbent may be asked to work outside of standard work hours as required.

The original job offer can be found in Kit Job:
https://www.kitjob.ca/job/90427659/hqu-652-director-net-zero-home-labelling-program-ottawa/?utm_source=html