29 Jan
Alberta College of Pharmacy
North Central Edmonton
Competence Coordinator (one-year term)
Key responsibilities
Program administration
- Coordinate the administration of the continuing competence program (CCP), including the additional prescribing authorization (APA) application process.
- Advise and communicate with regulated members or other interested parties about CCP requirements, APA application processes, assessment processes, and directed activities.
- Create, organize, and maintain accurate records, including documents and administration of databases, as per ACP’s records management policies.
- Maintain the CCP in information and technology systems and collaborate with ACP’s Information Management and Technology team to investigate and resolve technological issues.
- Perform reviews of applications for authorizations and CCP activities reported by regulated members.
- Coordinate competence assessments, coaching, and other learning activities with regulated members.
- Coordinate processes for assessors, coaches, and others supporting activities of the department;
• prepare, distribute, and receive authorization applications, supporting documents, and reports for department processes; and
• proactively report results to the competence leads and competence director.
- Assess invoices for compliance with ACP finance policies and facilitate payment.
- Prepare and coordinate delivery of correspondence, including reporting of results, in a manner that ensures accuracy and alignment with ACP’s style guide.
- Support the development, design, implementation, and maintenance of education programs and modules.
- Support the development and maintenance of departmental procedure manuals and documentation, including ongoing quality improvement to ensure procedures are efficient and effective.
- Coordinate onboarding and offboarding of assessors, coaches, Competence Committee members, and others supporting programs and activities within the department.
- prepare, distribute, and record contracts and other required documentation.
Meeting coordination
- Plan and coordinate Competence Committee meetings, training sessions, and other meetings as required by the competence team. This includes
- scheduling meetings, including training sessions;
- securing venues, catering, technologies, and communication tools;
- support arrangements related to accommodation and travel;
- developing agendas and supporting documents;
- keeping meeting minutes and other notes;
- tracking action items; and
- assessing and facilitating reimbursement of expenses in accordance with ACP finance policies.
General
- Act as the first person of contact for inquiries about competence programs, including the CCP and APA.
- Prepare reports, surveys, memos, letters, spreadsheets, and presentations as requested by the competence director.
- Provide reception coverage as required for vacation, sick leave, and other absences.
About you
- You have excellent written and verbal communication skills.
- You are detail-oriented, organized, and accurate.
- You are independent in your work, self-motivated, and have excellent analytical and problem-solving capabilities.
- You are confident and can effectively manage ambiguity, change, multiple tasks, and a fast-paced environment.
- You value teamwork and contribute to the effectiveness of the team.
- You develop positive and trusting relationships with colleagues.
- You seek out learning opportunities to keep your knowledge and professional skills current.
- You have strong planning capabilities.
- You are compassionate, empathetic, and understanding.
- You have intermediate to advanced skills in MS Word, Excel, and working within databases.
Qualifications
- Completion of a relevant college diploma or bachelor’s degree (e.g., business administration, arts, etc.).
- Three to five years of experience in a similar role.
- Experience in the preparation of high-quality reports and correspondence.
- Experience in coordinating meetings, events, and travel.
- Experience in project management particularly with creating systems to support efficiency and accuracy.
An equivalent combination of education and experience will be considered.
About us
The Alberta College of Pharmacy (ACP) is the regulatory body for pharmacists, pharmacy technicians, and licensed pharmacies in Alberta. We are responsible for quality pharmacy care through developing and enforcing pharmacy practice standards and guidelines. We also ensure only qualified pharmacy professionals are licensed and that all pharmacies provide a practice environment that supports quality practice and patient safety. It’s a big responsibility.
ACP is a global leader in the advancement of pharmacy practice. Alberta’s pharmacists have the broadest scope of practice in North America. You could say ACP is a trailblazer. Our team members are collaborative, thoughtful, respectful, encouraging, and committed to quality. In fact,
that’s our team charter, which was created by our team members. ACP offers competitive compensation and benefits.
How to apply
Along with your resume, please submit a cover letter outlining why you’re interested in the opportunity and how your work experience has prepared you to succeed in the role. Cover letters can be addressed to ACP Human Resources. Submissions without a cover letter will not be considered. We thank all applicants for their interest in working at ACP, however, only those selected for a phone screen will be contacted.
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