30 Jan
River Road Medical Clinic
Ottawa
River Road Medical Clinic is a well-established Family Practice in Ottawa looking for a professional and compassionate Medical Office Receptionist to join our team and contribute to our mission of delivering high-quality healthcare services.
As a Medical Office Receptionist, you will be the first point of contact for our patients. Your role is crucial in ensuring smooth daily operations and providing a welcoming environment. This position requires excellent organizational skills, attention to detail, and the ability to handle sensitive patient information with confidentiality.
Key Responsibilities: Greet patients and visitors in a professional and friendly manner.
Schedule and confirm patient appointments using our electronic medical records (EMR) system. Manage patient check-in and check-out processes. Answer phone calls, respond to inquiries, and redirect calls as needed. Maintain accurate patient records and ensure compliance with privacy regulations (e.g., PHIPA). Process billing, payments, and insurance claims as required. Coordinate with medical staff to ensure efficient patient flow. Perform general administrative tasks, such as filing, faxing, and managing office supplies. Maintain a clean and organized reception area.
Qualifications and Skills: Education: High school diploma or equivalent; certification in medical office administration is an asset. Experience: Minimum of 1 year of experience in a medical office or healthcare setting preferred. Technical Skills: Proficiency in EMR systems (e.g., PS Suite, Accuro, or OSCAR); familiarity with Microsoft Office Suite. Soft Skills: Excellent communication and interpersonal skills; ability to multitask in a fast-paced environment. Other: Strong understanding of patient confidentiality and privacy laws (e.g.,
PHIPA); ability to handle sensitive situations with empathy and professionalism.
What We Offer: Competitive hourly wage ($20.00–$23.00, based on experience). Opportunities for professional development and growth. Supportive and collaborative work environment.
How to Apply: If you are passionate about healthcare and have the skills to excel in this role, we would love to hear from you! Please submit your resume and a brief cover letter to [email protected].
In your application, please answer the following questions: 1) Do you have experience using electronic medical records (EMR) systems? If yes, which ones? 2) How do you ensure patient confidentiality in a busy medical office?
We thank all applicants for their interest,
but only those selected for an interview will be contacted.
River Road Medical Clinic is an equal-opportunity employer. We are committed to fostering a diverse and inclusive workplace and encourage applications from all qualified candidates.
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