29 Jan
S.i. Systèmes
Ottawa
Our valued crown corporation client is seeking a Senior Business Analyst to gather business requirements and produce key business artifacts for a major banking operations portfolio!
Initial 1 year contract with possibility of extension to a maximum term of 3 years total. Hybrid: 8 days/month of on-site work required in downtown Ottawa, ON.
Responsibilities:
- Interact with internal stakeholders and subject matter experts to identify goals, best practices, and other active methods for gathering and analyzing their data to identify process performance areas
- Identify and establish the scope and parameters of requirements analysis to define impact, outcome criteria, and metrics
- Prepare storytelling narratives in activities such as developing a business case, building requirements, writing user stories and use cases.
- Assist with the implementation of revised company processes and workflows.
- Assist in the design and/or update of workflow and process strategies to improve business performance and monitor the efficacy of the new and updated workflows
- Assist with creating and presenting process reports for client approval, while overseeing the implementation of revised internal processes and workflows
- Assist with the development of test plans and scripts
Must Have Skills:
- 8+ years of demonstrated experience as a Business Analyst with strongly demonstrated experience with business process / value stream mapping
- Proficient in the use of ServiceNow ITSM modules and reporting
- Demonstrated analytical experience with Microsoft’s suite of tools including Visio, Excel, PowerPoint and Word
- Proficient in the use of Atlassian Jira
- Demonstrated ability to communicate at all levels of an organization, along with the ability to write user guides, manuals, and technical knowledge articles
Nice-to-have Skills:
- International Institute of Business Analysis (IIBA), Certified Business Analysis Professional (CBAP) designation
- Demonstrated experience with Value Stream mapping
- Demonstrated knowledge of Design Thinking process
Apply
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.