01 Feb
City of Toronto
Toronto
PORTFOLIO MANAGER TECHNOLOGY SERVICES
- Job ID: 53476
- Job Category: Information & Technology
- Division & Section: Technology Services, Digital Platforms Portfolio Delivery
- Work Location: Hybrid, Metro Hall, 55 John Street, Toronto.
- Job Type & Duration: Permanent, Full-time Vacancy
- Salary: $140,350.00 - $182,614.00, TM5204, Wage Grade 9.0.
- Shift Information: Monday to Friday, 35 hours per week
- Affiliation: Non-Union
- Number of Positions Open: 1
- Posting Period: 30-Jan-2025 to 17-Feb-2025
The City of Toronto is the fourth largest city in North America and the fourth largest government in Canada, with a highly diverse and multicultural population. In addition,
the City of Toronto has several agencies and corporations including the Toronto Police Service, Toronto Public Library, and the Toronto Transit Commission, which make up the broader municipal organization.
Consistently ranked one of the world's most livable cities, Toronto is home to more than 2.9 million people whose diversity and experiences make this great city Canada's leading economic engine and one of the world's most diverse and livable cities.
Toronto is a global leader in technology, finance, film, music, culture and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses.
In its pursuit of modernizing City services through strategic investment, digital transformation, and a culture of innovation, the Technology Services Division collaborates with all City Divisions, agencies, boards and corporations to deliver client centric business solutions and secure, reliable IT infrastructure.
Embarking on a transformative journey,
the Technology Services Division is reshaping its culture and service delivery approach, focusing on four key priorities:
- Build Resilient Foundations: Establish a robust, reliable, and secure technology infrastructure.
- Deliver User-Centric Solutions: Provide enterprise-grade modern solutions with a focus on user experience.
- Harness Data Power: Utilize data to drive operational processes and informed decision-making Citywide.
- Empower Stakeholders: Engage and empower stakeholders to foster a culture of agility and innovation.
Role Description:
In the complex, multi-divisional and multi-stakeholder environment that is the City of Toronto, our Technology Services Division plays a critical role in our ability to deliver targeted programs and services and achieve business goals.
To provide leadership and direction on programs, portfolios, and projects and continue to effectively partner with the City's many divisions, we are hiring a strategic and engaging leader in the role of Portfolio Manager (Enterprise Strategy and Project Delivery).
Reporting to the Project Director, Digital Platforms Portfolio Delivery, the Portfolio Manager will provide strategic leadership and guidance to business partners on programs and projects, coach and develop a team of staff, and help to manage and resolve portfolio issues.
In this role, you will manage the development, design, and implementation of interconnected projects and initiatives, working towards business transformation and performance improvement, based on the business needs and long-term City strategy and goals. To connect these initiatives,
you will also develop a program roadmap to represent the planned work across the City, tying together individual projects and programs to organizational strategy, identifying the links and codependency between them.
Comfortable working in a highly demanding environment with many competing priorities, you'll lead and motivate a diverse team of Project Managers and support staff, ensuring effective teamwork, high quality of work and organizational performance while continuing to achieve learning, development, and innovation amongst the team. A skilled people manager, you are motivated by developing, coaching, and supporting a team; you are experienced in performance management and goal setting. You will be responsible for leading groups of multidisciplinary project teams,
providing leadership and guidance on issues management and change management.
A skilled influencer, you will be responsible for negotiations with internal and external stakeholders, including leadership, on issues of budget, organizational changes, and project priorities. Working to obtain senior leadership support for projects, programs, and initiatives, you have exceptional communication and presentation skills. Experienced in financial management and forecasting, you will be responsible for making recommendations and managing budgets based on project needs and organizational corporate goals.
Your previous experience leading projects and teams in a large enterprise environment includes project gaiting, overseeing project governance frameworks, and vendor management.
You will be responsible for providing leadership and ensuring adherence to the principles of the ProjectManagement Institute (PMI) and PMl's Code of Ethics and Professional Conducts, as well as promoting standardization across program areas relating to project administration, documentation, process, and tracking.
Key Qualifications:
Among the strengths you bring to the role of Portfolio Manager (Enterprise Strategy and Project Delivery) will be the following key qualifications:
- Post-secondary education in a discipline pertinent to the job junction (e.g. Business, Computer Engineering, Technology) or a combination of education and relevant experience.
- Extensive experience managing all aspects of transformational enterprise-wide IT projects in complex multi-departmental environments (including budget and timeline management, scope management, estimating and managing project resources, risk management, issues management, organizational change management, timely decision making, critical path identification, business transformation, data transformation/migration, user experience optimization, etc.)
- Highly developed Communication skills including planning, developing, writing, and presenting a broad range of materials including reports, briefing notes, and project documents.
- Considerable experience in managing stakeholder expectations, including senior leadership, other government representatives, vendors, and client groups.
- Considerable experience motivating, leading and managing a diverse workforce, fostering teamwork,
managing change and establishing and operating in an environment that promotes excellence while contributing as a member of a management team; experience completing performance evaluations.
- A Project Management Professional (PMP) or Program Management Professional designation would be an asset.
- Considerable experience with financial forecasting, budgeting, cost-benefit assessments and business case preparation and presentation; contract negotiations, procurement procedures and Vendor and Contract Management.
- Ability to foster a team culture that emphasizes innovation, collaboration, transparency, accountability and trust while promoting a strong code of ethics and integrity to support public service excellence.
- Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.
- A valid Ontario Driver's Licence Class "G" and access to a vehicle would be considered an asset.
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City's commitment toemployment equity (https://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US) .
Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request . Learn more about the City'sHiring Policies and Accommodation Process (https://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US) .
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