29 Jan
TORLYS
Quebec City
Job descriptionTORLYS is a global flooring company that specializes in providing beautiful, responsible flooring solutions. TORLYS believes in creating the most beautiful and practical floors on the market, but not at the expense of the environment. For 35 years, innovation has been in TORLYS’ DNA.TORLYS is currently hiring for the exciting role of Territory Manager - Regional Quebec (Quebec City and surrounding area).OverviewUnder the supervision of a Market Manager,
a Territory Manager will be responsible for selling company products (through the achievement of opportunity-based sales quotas); reaching your business targets (through effective management of designated territories and physical visits to customer sites); and also ongoing development of profitable relationships with customers while continuing to maintain a professional image of the company.Core Skills/Competencies and KPIs (Key Performance Indicators)Passion for SellingCustomer FocusExceptional communication (verbal/written) / presentation skillsStrong ListeningInnovative (Strategic) ThinkingTime ManagementEnergy / StressMediating / NegotiatingProblem SolvingAdaptable / FlexibleResults FocusedEthics / IntegrityAccountable / DependableTeam MemberEssential Duties and ResponsibilitiesDevelop, maintain, contact customer base on a prompt and regular basis to ensure excellent customer satisfaction and for any newly acquired customersSeek market information on market conditions, competitive products, services, and pricing to share with your fellow co-workers.Create opportunities for applications of products through promotion to designers, architects, contractors, owners, suppliers,
and trade shows when necessaryManage customer expectations and handle issues and complaints professionallyAchieve and exceed sales quotas and objectivesPenetrate all targeted accounts and radiate sales from within client base and other communications processesEmphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.Build and foster an industry network to create new opportunities for growth.Generate and develop new customer accounts to increase revenue, by cold calling if necessary.Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner.Actively manage call schedule to adequately cover assigned territory in a time-efficient manner.Use marketing data using applicable sales software tools to maximize sales efficiency and effectiveness.Maintain accurate records including sales call reports, expense reimbursement forms, billing invoices, and other documentation.Periodically conduct Product Knowledge (PK) presentations to create product & company awareness.Build and maintain ongoing awareness of new products and services, competitor activities, and other research.Abide and follow company guidelines when it comes to Health & Safety, ensuring the safety of yourself and others at all times.Supports other business activities as requiredQualificationsHigh School Diploma is a necessitySecondary School or a University Degree/College Diploma a definite assetMinimum of 2+ years sales experience required, flooring experience an assetDemonstrated ability to convert prospects and close deals while maintaining established sales quotas.Professional demeanour, selling style, and appearance.Solid experience in opportunity qualification, pre-call planning, call control, account development, and time and territory management.Success in qualifying opportunities involving multiple key decision makers.Strong knowledge of retail and/or wholesale sales principles, methods, practices, and techniques.Strong problem identification and objection resolution skills.Able to build and maintain lasting relationships with customers.Self-motivated,
with high energy and an engaging level of enthusiasm.Able to perform basic calculations and mathematical figures.Ability to work individually and as part of a team.High level of integrity and work ethic.Must possess a valid driver’s license and/or passport.Experience with Customer Relationship Management (CRM) software.Working Conditions and Physical RequirementsFrequent travel required to consult with clients/dealers, conduct demonstrations, attend meetings, conferences, seminars, etc.Position requires set-up of displays, which involves a certain amount of physical effort.Frequent travel is required, often up to several hours of driving per day.Manual dexterity required to use desktop computer and peripherals.Occasional lifting of items up to 50 lbs.Exposure to variable weather conditions is likely.Direct ReportsThis position does not have direct reports.
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