05 Feb
Fittes
Old Toronto
Come As You Are
Your gender, your gods, your love life, your skin, your abilities are what we celebrate at Fittes! We are progressive, open-minded and value diversity of thought as we know this is what pushes us to do things better than our competitors. If you are good at what you do and work hard, we welcome you to come as you are.
Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description,
we encourage you to apply anyways! Tell us why you think you're the right person — you may be just the candidate we are looking for.
Term
Summer 2025: May - August
About Fittes
At Fittes, we’re on a mission to make the mundane exciting. We elevate unloved products with fresh design, bringing a new-school approach to an old-school industry. We’re a dynamic, female-owned-and-led product design company in Toronto experiencing exciting growth. We’re a team of disruptors driven by ambition, creativity, and accountability.
Collaboration, humility, and intentionality define our work environment, and our team’s Great Place to Work® certification speaks for itself.
Curious about our work? We started with the first modular air register that customizes to any surface, but we’re quickly expanding into new product categories. We’re bootstrappers building something extraordinary and long-lasting, both for our team and customers. See more on our Glassdoor, Instagram and website!
The Opportunity
As an eCommerce Specialist Co-op,
you’ll be at the heart of shaping our customers' online experience—bringing your sharp eye for detail, tech-savvy skills, and creative flair to the table! This is your chance to dive right into the action and make a real impact on the growth of our digital business. You’ll work side-by-side with the eCommerce, marketing, and product teams to bring website content, promotions, and technical features to life. From boosting user engagement to fine-tuning site performance, you’ll be part of every step of the journey—and gain invaluable hands-on experience in the fast-paced world of eCommerce strategy and operations. Ready to roll up your sleeves and help us take things to the next level?
Learning Objectives:
1. Gain hands-on experience with the Shopify platform and its management.
2. Learn data mining, visualization, and reporting from various platforms and channels.
3.
Acquire knowledge in user interface (UI) and user experience (UX) through website optimization.
4. Develop familiarity with key e-commerce website functions and their implementation.
5. Enhance skills in website SEO using tools like SEMrush to identify keywords and improve organic rankings.
6. Execute A/B testing on websites to enhance performance and user engagement.
7. Strengthen critical thinking by analyzing multi-channel data to identify ways to improve overall website performance.
8. Improve communication skills by collaborating with internal teams and managing external resources effectively.
What you’ll be doing:
Website Engagement & Content [30%]
- Create and update website banners, visual assets, and new pages for brands, promotions, and campaigns.
- Execute and optimize promotions, ensuring messaging alignment across all platforms.
- Place test orders, troubleshoot bugs, and address issues promptly.
- Set up new SKUs and ensure accurate configuration of Shopify settings.
- Launch B2B and D2C product pages on time and without delays.
- Use sales data and site metrics to produce regular and ad-hoc reports.
- Analyze user engagement, conversion rates, and site performance, and recommend improvements.
Website Optimization [15%]
- Brainstorm, propose, and implement new initiatives to optimize website performance (e.g., A/B testing, new tools).
- Identify and resolve bugs or technical issues within set timelines.
- Generate actionable insights through bi-weekly data reporting.
Culture & Leadership [25%]
- Partner with team leaders to assess department performance and identify improvement opportunities.
- Proactively manage up, providing early warnings of potential roadblocks and solutions.
- Attend training sessions to deepen product knowledge and improve skills.
- Actively participate in team engagement surveys and provide thoughtful feedback.
Leadership, Brand, & Values [15%]
- Serve as a role model, exemplifying company values and a proactive mindset.
- Practice accountability by identifying and owning growth opportunities or efficiency gains.
- Demonstrate strong decision-making and problem-solving skills, presenting actionable solutions.
- Engage in open, solution-focused communication and celebrate wins and learnings.
You’re a good fit if you:
- Have experience with Shopify, or any ecom platform.
- Have proficiency in Microsoft Office, GSuite, Slack, Salesforce, Canvas, Converter, Klaviyo and Adobe Suite.
- Use analytics programs such as Shopify, Google and Meta Ads.
- Have basic understanding of content management systems (CMS) for updating website content and product listings.
- Knowledge of basic SEO principles (on-page SEO, keywords, meta descriptions, etc.) to optimize website content for search engines.
- Familiarity with HTML and CSS to make minor updates or adjustments to website content and visuals.
- Understanding of how web pages are structured and displayed, with the ability to identify and troubleshoot minor issues.
- Understanding of user experience (UX) and user interface (UI) best practices to create a seamless, user-friendly website experience.
- Knowledge of A/B testing and reporting best practices.
Your Superpowers:
- Attention to detail
- Collaboration
- Data literacy
- Analytical creativity
- Adaptability
- Resourcefulness
- Solutions-Oriented
- Continuous learning
What’s in it for you?
- Vibes:
- Open concept, bright, dog-friendly office vibe (our furry friends can’t wait to meet you!)
- Fully stocked kitchen with snacks and fresh fruit
- Extra long summer Fridays (2p end May — October)
- Cool peeps
- Great Place to Work® Certified
- Member of Ontario Disability Employment Network (ODEN)
- Flexibility:
- Hybrid work options (we want you to be comfortable and we also want you to get to know our team! Our hybrid structure is currently 3 days/week in-office.)
- We have a reliable,
tight-knit team structure to make all work environments professional and comfortable.
- Strict “No email/slack on phones” policy and “No email/slack outside of office hours” policy — we value our personal time and are committed to protecting this for our team members.
- Need More?
- Great tools including a MacBook
- Employee discount on Fittes products
- An opportunity to develop very rapidly in your career. Super-immersive learning environment and the opportunity to develop your career with us
- Access to professional development training with leading educators such as BrainStation and The Gap Partnership Group
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